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<div style=""><b style="font-weight: 700">Job Description</b></div><div style="">Esper is experiencing hyper growth! We're the industry's first DevOps SaaS platform designed to provide a simple, safe, and secure way for engineering and DevOps teams to release applications and manage smart Android devices. Now, we're expanding our platform to support Linux devices, bringing the same powerful management capabilities to the Linux ecosystem.</div><div style=""><br></div><div style=""><b style="font-weight: 700">The Role</b></div><div style="">We're seeking a Software Development Engineer (SDE3) to join our Linux platform team and help pioneer device management solutions for Linux platforms. You'll be instrumental in building the core infrastructure that enables organizations to manage, monitor, and control large fleets of Linux devices at scale. This role offers a unique opportunity to work at the intersection of systems programming, distributed systems, and modern cloud architectures.</div><h3 style="font-size: 1.17em"><br></h3><div style=""><b style="font-weight: 700">What You'll Do</b></div><div style="">Build Linux Platform: Develop core components of our Linux device management system, including agent software, communication protocols, and remote control capabilities. You'll work with technologies like VNC, WebRTC, and custom protocols for device interaction.</div><div style="">System-Level Development: Write system-level code that interfaces with Linux kernel, manages device resources, and ensures secure, efficient operation across diverse Linux distributions and hardware platforms.</div><div style="">Embedded Linux Integration: Work with Yocto/OpenEmbedded to build custom Linux distributions, create BitBake recipes, and optimize images for various device types and architectures.</div><div style="">Backend Services: Design and implement scalable backend services and APIs that handle millions of device interactions, telemetry data, and real-time commands.</div><div style="">Full-Stack Contribution: While primarily focused on backend and systems, contribute to frontend development (React/TypeScript) to build intuitive dashboards and management interfaces when needed.</div><div style="">Architecture &amp; Design: Participate in architectural decisions, design distributed systems, and contribute to technical roadmap planning for the Linux platform.</div><div style="">Code Quality: Conduct code reviews, establish best practices for systems programming, and maintain high standards for performance, security, and reliability.</div><h3 style="font-size: 1.17em"><br></h3><div style=""><b style="font-weight: 700">Experience level:</b></div><ul>  <li style="">3-5 years of software development experience</li>  <li style="">Proven experience in Linux/Unix systems programming</li>  <li style="">Experience building production systems at scale</li></ul><div style=""><b style="font-weight: 700">Required:</b></div><ul>  <li style="">Strong proficiency in Linux/Unix operating systems and system programming</li>  <li style="">Expertise in Go, C/C++</li>  <li style="">Deep understanding of OS concepts: processes, threads, IPC, memory management, file systems</li>  <li style="">Experience with backend development: APIs, microservices, distributed systems</li>  <li style="">Proficiency with SQL databases (PostgreSQL preferred)</li>  <li style="">Strong debugging and performance optimization skills</li>  <li style="">Experience with version control (Git) and collaborative development</li>  <li style="">Ability to work across the full stack (including frontend when needed)</li>  <li style="">Demonstrate proficiency with AI-assisted development tools and best practices</li></ul><div style=""><b style="font-weight: 700">Preferred:</b></div><ul>  <li style="">Experience with embedded Linux and Yocto/OpenEmbedded</li>  <li style="">Knowledge of Linux kernel, kernel modules, or device drivers</li>  <li style="">Experience with build systems (CMake, Makefile, cross-compilation)</li>  <li style="">Familiarity with message brokers (MQTT, Kafka) and networking protocols</li>  <li style="">Cloud platforms experience (AWS, GCP, Azure)</li>  <li style="">Container technologies (Docker, Kubernetes)</li></ul><div style=""><b style="font-weight: 700">Bonus:</b></div><ol>  <li style="">Experience with VNC, remote desktop protocols (RFB, RDP, WebRTC)</li>  <li style="">MDM or device management systems knowledge</li>  <li style="">Security practices in embedded/systems programming</li>  <li style="">Open-source contributions to Linux or embedded projects</li></ol>

Bangalore Office

Software Development Engineer III - Linux Platform

<div style=""><b style="font-weight: 700">About the Role</b></div><div style="">We’re looking for a Full Stack Engineer to join Esper and build impactful features across both UI and backend systems. In this role, you’ll own end-to-end development of features, collaborate closely with Product and Design, and deliver scalable solutions that power our device management platform. You’ll have the opportunity to experiment with AI tools (e.g., Claude, ChatGPT) to accelerate development and productivity.</div><h3 style="font-size: 1.17em"><br></h3><div style=""><b style="font-weight: 700">What You’ll Do</b></div><ul>  <li style="">Design and build high-quality, production-ready features (frontend + backend).</li>  <li style="">Work with React (preferred) and Go/Python/Node.js in a cloud-native environment.</li>  <li style="">Collaborate with the Product, Design, and Customer facing team to deliver customer-focused solutions.</li>  <li style="">Contribute to system design, code reviews, and CI/CD pipelines.</li>  <li style="">Experiment with AI-assisted development tools to improve productivity.</li>  <li style="">Own features from design to deployment and beyond.</li></ul><div style=""><b style="font-weight: 700">What We’re Looking For</b></div><ul>  <li style="">3–7 years of experience in software development.</li>  <li style="">Strong CS fundamentals (Data Structures, Algorithms, OS, Networks).</li>  <li style="">Hands-on experience with React (or similar), backend (Go/Python/Node.js), and cloud (AWS/GCP/Azure).</li>  <li style="">Track record of delivering at least one end-to-end, customer-facing feature/project.</li>  <li style="">Strong problem-solving, debugging, and collaboration skills.</li></ul><div style=""><b style="font-weight: 700">Nice to Have</b></div><ul>  <li style="">Experience with distributed systems and database design.</li>  <li style="">Exposure to DevOps (Docker, Kubernetes, CI/CD).</li>  <li style="">Familiarity with AI-assisted development (Claude Code, ChatGPT, etc.).</li>  <li style="">Knowledge of the Android ecosystem (bonus).</li></ul>

Senior Software Development Engineer I

<div style="">Esper revolutionizes device management by redefining what it should be: a driver of business growth. With advanced and modern capabilities, automation replaces outdated workflows, re-provisioning becomes obsolete, and managing by exception transforms efficiency, resulting in increased efficiency, improves ROI, and bolsters security for device fleets of all sizes. Esper has been recognized as number 363 on Inc. Magazine's 2024 5000 fastest-growing private companies in America, and 133 on the 2024 Deloitte Technology Fast 500. Some of the worldʼs most innovative brands like Google, Doordash, Taco Bell, Clinical ink, SF 49ers, and Intelity rely on Esper to deliver exceptional device experiences. Esper partners with the leading ¬mobile device hardware manufacturers, solution providers, and distributors globally.<br> <br>As a Technical Support Engineer, you'll be the first line of support for our diverse clientele. This role is at the heart of our mission to drive technology forward while providing an exceptional customer experience. If you're a skilled Technical Support Specialist who thrives in a fast-paced, agile environment and is passionate about delivering tech solutions, we want you on our team.<br> <br><b style="font-weight: 700">What You'll Be Doing</b><br> <br>Deliver virtual and email-based technical support to Esper customers who utilize our platform solutions, resolving issues promptly and efficiently.<br>Gather essential information related to customer-reported issues, investigate &amp; diagnose problems, and provide comprehensive answers to customer queries.<br>Offer top-tier customer service in the realm of Mobile Device Management Solutions.<br>Exhibit strong organizational skills to plan, prioritize, and manage workloads, consistently meeting service standards and objectives.<br>Strive to provide swift responses to all customer requests, enhancing the overall customer experience.<br>Utilize a range of devices to replicate customer environments, facilitating in-depth issue troubleshooting.<br>Collaborate with internal teams to resolve product-related issues.<br>Adapt to different day/night shifts as needed.<br>Opportunity to work and enhance your skills to the next level<br> <br><b style="font-weight: 700">What Weʼre Looking For</b><br> <br>Knowledge of SaaS product support, particularly in a cloud console environment, with a preference for experience in mobility solutions.<br>Proficiency in Mobile Device Platforms(Android and iOS)<br>Familiarity with log collection and analysis tools.<br>Experience with support desk/CRM tools like Zendesk, or Salesforce.<br>Exposure to issue tracking software such as Jira.<br>2- 4 years of experience in customer support or the customer experience space.<br>Independent decision-making ability.<br>Strong communication skills in English, both written and verbal.<br>Exceptional multitasking and attention to detail.<br>Passion for resolving customer issues.</div><div style="">Escalate complex issues to Technical Support Team Leads, Managers, and/or Engineering as needed.</div><div style="">Follow established troubleshooting workflows and escalation procedures to resolve customer problems efficiently.</div><div style=""><br></div><div style=""><b style="font-weight: 700">Bonus Points for Having</b><br> <br>Domain expertise in DevOps, Hardware, SaaS, or Android.<br>Understanding of Mobile Device Management (MDM) and Enterprise Mobility Management (EMM).</div><div style="">Hands on Linux experience<br>Proven experience in a dynamic, high-growth environment.</div>

Technical Support Engineer

<div style=""><em>This role is a hybrid role. Employees will be in the office at our Bellevue, WA location 3 days a week and remote 2 days a week.</em></div><div style=""><br></div><div style=""><b style="font-weight: 700">About The Company</b></div><div style=""><br></div><div style="">Esper revolutionizes device management by redefining what it should be: a driver of business growth. With advanced and modern capabilities, automation replaces outdated workflows, re-provisioning becomes obsolete, and managing by exception transforms efficiency, resulting in increased efficiency, improved ROI, and bolsters security for device fleets of all sizes. Esper has been recognized as number 735 on Inc. Magazine's 2025 5000 fastest-growing private companies in America, and 133 on the 2024 Deloitte Technology Fast 500. Some of the world’s most innovative brands, like Google, Doordash, Taco Bell, Clinical ink, SF 49ers, and Intelity, rely on Esper to deliver exceptional device experiences. Esper partners with the leading mobile device hardware manufacturers, solution providers, and distributors globally.</div><div style=""><br></div><div style=""><b style="font-weight: 700">About The Role</b></div><div style=""><br></div><div style="">We are looking for a strategic and hands-on Head of Product to lead product vision, strategy, and execution at Esper.io. In this role, you will oversee the full product lifecycle, from defining the roadmap to delivering solutions that help Enterprises thrive globally. You will partner closely with leadership, engineering, design, marketing, and customer teams to ensure we build products that are innovative, user-friendly, and aligned with our business goals.</div><div style=""><br></div><div style=""><b style="font-weight: 700">What You’ll Be Doing</b></div><ul>  <li style="">Define and own the product vision and strategy</li>  <li style="">Lead the product roadmap, prioritization, and execution</li>  <li style="">Collaborate with cross-functional teams to deliver products that meet customer needs and drive business growth</li>  <li style="">Gather and analyze customer insights, market trends, and competitive data to inform product decisions</li>  <li style="">Build, mentor, and scale a high-performing product team</li>  <li style="">Represent the product vision internally and externally</li></ul><div style=""><br></div><div style=""><b style="font-weight: 700">What We’re Looking For</b></div><ul>  <li style="">10+ years work experience, engineering background</li>  <li style="">Prefer enterprise software / infrastructure background</li>  <li style="">DevOps/MDM experience a plus but not required</li>  <li style="">Proven experience in product leadership, ideally within SaaS or Enterprise technology</li>  <li style="">Strong track record of delivering successful products from concept to launch</li>  <li style="">Excellent communication and collaboration skills across technical and business teams</li>  <li style="">Strategic thinker who is also comfortable rolling up their sleeves</li>  <li style="">Passion for supporting Enterprises on a global scale</li></ul><div style=""><br></div><div style=""><b style="font-weight: 700">Salary Band:</b></div><div style=""><br></div><div style="">$250,000 - $400,000 OTE</div><div style=""><br></div><div style=""><b style="font-weight: 700">Perks &amp; Benefits</b></div><ul>  <li style="">Medical, Dental, and Vision 90% covered by the company</li>  <li style="">Life insurance</li>  <li style="">FSA (Medical &amp; Dependent)</li>  <li style="">401K with a company match that vests immediately</li>  <li style="">Pet insurance discount</li>  <li style="">Unlimited time off policy with a mandatory 2 weeks off (minimum)</li>  <li style="">Daily catered lunches</li>  <li style="">Wide variety of snacks in the office</li>  <li style="">Family Benefits: Maternity, Parental, Adoption, &amp; Surrogacy leave</li>  <li style="">Stand up desks with 36” curved widescreen monitors for each employee</li>  <li style="">Team hikes and other fun events (e.g. mini-golf, bowling, board game nights, trivia, outdoor events, etc.) on a monthly basis.</li></ul><div style=""><br></div><div style=""><b style="font-weight: 700">Don’t meet every single requirement?</b></div><div style=""><br></div><div style="">Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Esper we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.</div>

US Office

Head of Product 

<div style=""><em>This role is a hybrid role. Employees will be in the office at our Bellevue, WA location 3 days a week and remote 2 days a week.</em></div><div style=""><br></div><div style=""><b style="font-weight: 700">About The Company</b></div><div style=""><br></div><div style="">Esper revolutionizes device management by redefining what it should be: a driver of business growth. With advanced and modern capabilities, automation replaces outdated workflows, re-provisioning becomes obsolete, and managing by exception transforms efficiency, resulting in increased efficiency, improved ROI, and bolsters security for device fleets of all sizes. Esper has been recognized as number 735 on Inc. Magazine's 2025 5000 fastest-growing private companies in America, and 133 on the 2024 Deloitte Technology Fast 500. Some of the world’s most innovative brands, like Google, Doordash, Taco Bell, Clinical ink, SF 49ers, and Intelity, rely on Esper to deliver exceptional device experiences. Esper partners with the leading mobile device hardware manufacturers, solution providers, and distributors globally.</div><div style=""><br></div><div style=""><b style="font-weight: 700">About the Role</b></div><div style=""><br></div><div style="">As a Strategic Account Manager, you are central to Esper's success and growth. You will be the primary point of contact for the post-sales journey of an assigned portfolio of strategic customers, who will ensure customer delight via adoption and delivery of Esper’s solutions. Through your consultative relationship skills, you will identify, qualify, and close expansion and renewal opportunities.&nbsp;</div><div style=""><br></div><div style="">This is a strategic relationship management role, you will be required to travel to customer sites and conduct regular business reviews. &nbsp;The ideal candidate will possess both a sales and a technical background to drive engagement with decision-makers and influencers within product engineering and IT teams.</div><div style=""><br></div><div style=""><b style="font-weight: 700">What you'll be doing</b></div><div style=""><br></div><ul>  <li style="">Effectively manage and nurture relationships at the enterprise level as well as mid-management levels</li>  <li style="">Responsible for developing the forecasts for each assigned account</li>  <li style="">Identify opportunities for customers to realize the value of Esper premium products (analytics, custom firmware, device validation, multiple OS configurations), and professional services offerings</li>  <li style="">Manage customer renewals and expansion opportunities to achieve a defined net revenue retention target</li>  <li style="">Monitor and assess the health of customer accounts, proactively addressing any issues to ensure a positive customer experience</li>  <li style="">Design and conduct an effective QBR process, in close partnership with the Technical Implementation Management team.&nbsp;</li>  <li style="">Engage with VP+ level executive sponsors at Esper’s largest clients, to demonstrate the business value of their investments and uncover opportunities for expanded ROI</li>  <li style="">Serve as an internal customer ambassador who raises customer empathy and advocates on the customer's behalf, within Product &amp; Engineering, and other Go to Market functions</li>  <li style="">Facilitate communication between the customer and internal teams to ensure timely and effective resolution of issues.</li></ul><div style=""><br></div><div style=""><b style="font-weight: 700">What we're looking for</b></div><div style=""><br></div><ul>  <li style="">You’re scrappy, driven, and can stay abreast with quick-paced deal cycles and take ownership of your book of business with external and internal stakeholders.</li>  <li style="">3+ years of Sales Engineering or Technical Consulting experience.</li>  <li style="">4+ years of demonstrated success in SaaS technical sales and/or account management.</li>  <li style="">Demonstrated experience in leveraging nuanced, technically complex products to drive business outcomes for clients.</li>  <li style="">Aptitude for learning technical concepts/terms (Technical background in engineering, computer science, or MIS a plus)</li>  <li style="">Proven track record of performance (top 10-20% of company) in past sales positions</li>  <li style="">Estimated travel: 15%</li></ul><div style=""><br></div><div style=""><b style="font-weight: 700">Compensation Band</b></div><div style=""><br></div><div style="">$125,000 - $225,000 OTE</div><div style=""><br></div><div style=""><br></div><div style=""><b style="font-weight: 700">Perks &amp; Benefits</b></div><ul>  <li style="">Medical, Dental, Vision 90% covered by the company</li>  <li style="">Life insurance</li>  <li style="">FSA (Medical &amp; Dependent)</li>  <li style="">401K with a company match that vests immediately</li>  <li style="">Pet insurance discount</li>  <li style="">Unlimited time off policy with a mandatory 2 weeks off (minimum)</li>  <li style="">Daily catered lunches</li>  <li style="">Wide variety of snacks in the office</li>  <li style="">Family Benefits: Maternity, Parental, Adoption, &amp; Surrogacy leave</li>  <li style="">Stand up desks with 36” curved widescreen monitors for each employee</li>  <li style="">Team hikes and other fun events (e.g. mini-golf, bowling, board game nights, trivia, outdoor events, etc.) on a monthly basis</li></ul><div style=""><br></div><div style=""><b style="font-weight: 700">Don’t meet every single requirement?</b></div><div style=""><br></div><div style="">Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification. At Esper, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.</div>

Strategic Account Manager 

<div style=""><em>This role is a hybrid role. Employees will be in the office at our Bellevue, WA location 3 days a week and remote 2 days a week.</em></div><div style=""><br></div><div style=""><b style="font-weight: 700">About The Company</b></div><div style=""><br></div><div style="">Esper revolutionizes device management by redefining what it should be: a driver of business growth. With advanced and modern capabilities, automation replaces outdated workflows, re-provisioning becomes obsolete, and managing by exception transforms efficiency, resulting in increased efficiency, improved ROI, and bolsters security for device fleets of all sizes. Esper has been recognized as number 735 on Inc. Magazine's 2025 5000 fastest-growing private companies in America, and 133 on the 2024 Deloitte Technology Fast 500. Some of the world’s most innovative brands, like Google, Doordash, Taco Bell, Clinical ink, SF 49ers, and Intelity, rely on Esper to deliver exceptional device experiences. Esper partners with the leading mobile device hardware manufacturers, solution providers, and distributors globally.</div><div style=""><br></div><div style=""><br></div><div style=""><b style="font-weight: 700">About the Role</b></div><div style=""><br></div><div style=""><b style="font-weight: 700">As our VP of Customer Delight</b>, you will lead our customer-facing technical teams spanning presales engineering, postsales implementation, and support. Working closely with our Sales and Product-Engineering teams, you'll ensure seamless customer experiences from initial engagement through ongoing support, while driving deals with prospects and customers across innovative companies in multiple vertical markets.</div><div style=""><br></div><div style=""><b style="font-weight: 700">The ideal candidate will come in with:</b></div><ul>  <li style="">Proven experience scaling customer-facing technical organizations in high-growth startups (Series C through IPO journey)</li>  <li style="">Deep technical knowledge on how device management and SaaS offerings work</li>  <li style="">A strategic mindset for shaping teams to deliver delightful customer experiences across the entire lifecycle</li>  <li style="">Deep understanding of how to create differentiated offerings for specific industry verticals</li>  <li style="">A great personal touch in dealing with both technical audiences and business decision-makers</li>  <li style="">Demonstrated ability to quickly build technical acumen in our dedicated devices and Android OS</li>  <li style="">Strong operational excellence in building infrastructure, processes, and metrics for scaling teams</li>  <li style="">Track record of successful cross-functional leadership spanning presales, implementation, and support functions</li></ul><div style=""><br></div><div style=""><b style="font-weight: 700">What You'll Be Doing</b></div><ul>  <li style="">Lead the Customer Delight organization, encompassing presales engineering, postsales implementation, and technical support teams</li>  <li style="">Provide hands-on guidance on major presales projects while maintaining oversight of the complete customer journey</li>  <li style="">Handle and resolve critical escalations across post-sales and support, ensuring customer satisfaction and retention</li>  <li style="">Serve as the voice of the customer to Esper executives, regularly briefing leadership on prospect progress, customer health, and market feedback</li>  <li style="">Build and optimize processes that ensure smooth handoffs between sales, presales, implementation, and support teams</li>  <li style="">Develop industry-specific go-to-market strategies and differentiated technical offerings for key verticals</li>  <li style="">Define and implement KPIs across the customer lifecycle to measure team performance and customer success</li>  <li style="">Conduct strategic onsite visits with key prospects and partners</li>  <li style="">Contribute to shaping the company's overall product and go-to-market strategy based on customer insights</li></ul><div style=""><br></div><div style=""><b style="font-weight: 700">What We’re Looking For</b></div><ul>  <li style="">10+ years of experience in technical customer-facing roles, with at least 5 years in senior leadership positions</li>  <li style="">Proven track record of building and scaling customer-facing technical organizations in a Series C to IPO-stage startup</li>  <li style="">Experience managing unified teams across presales, implementation, and support functions</li>  <li style="">Deep knowledge of at least 2-3 industry verticals (retail, hospitality, logistics, or healthcare preferred)</li>  <li style="">Demonstrated ability to translate customer needs into differentiated product offerings and go-to-market strategies</li>  <li style="">Excellence in stakeholder management and executive communication</li>  <li style="">Strong analytical skills with experience in defining and tracking customer success metrics</li>  <li style="">Comfortable working with product development teams to influence roadmap based on customer feedback</li>  <li style="">Experience with technical domains involving hardware/software integration is a plus</li>  <li style="">While not required, a Bachelor's in Computer Engineering, Electrical Engineering, Computer Science, or equivalent experience is an added advantage</li></ul><div style=""><br></div><div style=""><b style="font-weight: 700">Salary Band:</b></div><div style=""><br></div><div style="">$225,000 - $275,000 OTE</div><div style=""><br></div><div style=""><br></div><div style=""><b style="font-weight: 700">Perks &amp; Benefits</b></div><ul>  <li style="">Medical, Dental, and Vision 90% covered by the company</li>  <li style="">Life insurance</li>  <li style="">FSA (Medical &amp; Dependent)</li>  <li style="">401K with a company match that vests immediately</li>  <li style="">Pet insurance discount</li>  <li style="">Unlimited time off policy with a mandatory 2 weeks off (minimum)</li>  <li style="">Daily catered lunches</li>  <li style="">Wide variety of snacks in the office</li>  <li style="">Family Benefits: Maternity, Parental, Adoption, &amp; Surrogacy leave</li>  <li style="">Stand up desks with 36” curved widescreen monitors for each employee</li>  <li style="">Team hikes and other fun events (e.g. mini-golf, bowling, board game nights, trivia, outdoor events, etc.) on a monthly basis.</li></ul><div style=""><br></div><div style=""><b style="font-weight: 700">Don’t meet every single requirement?</b></div><div style="">Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Esper we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.</div>

VP of Customer Delight 

<div style="">JOB DESCRIPTION</div><div style="">Esper is experiencing hyper growth! Weʼre the industryʼs first DevOps SaaS platform designed to provide a simple, safe, and secure way for engineering and DevOps teams to release applications and manage smart Android devices. Our device infrastructure enables developer, mid-market orgs, and enterprise fleets of 100,000+ devices to deliver their software as a service. Esper has rapidly-growing global customer adoption among some of the worldʼs most innovative major brands in retail, hospitality, logistics, and healthcare.</div><div style="">Weʼre looking for a Full Stack Engineer to join Esper and build impactful features across both UI and backend systems. In this role, youʼll own end-to-end development of features, collaborate closely with Product and Design, and deliver scalable solutions that power our device management platform. Youʼll have the opportunity to experiment with AI tools (e.g., Claude, ChatGPT) to accelerate development and productivity.</div><div style=""><br></div><div style="">What Youʼll Do</div><div style="">Design and build high-quality, production-ready features (frontend + backend).</div><div style="">Work with React (preferred) and Go/Python in a cloud-native environment.</div><div style="">Collaborate with the Product, Design, and Customer facing team to deliver customer-focused solutions.</div><div style="">Contribute to system design, code reviews, and CI/CD pipelines.</div><div style="">Experiment with AI-assisted development tools to improve productivity.</div><div style="">Own features from design to deployment and beyond.</div><div style=""><br></div><div style="">What Weʼre Looking For</div><div style="">5–7 years of experience in software development.</div><div style="">Strong CS fundamentals (Data Structures, Algorithms, OS, Networks).</div><div style="">Hands-on experience with React (or similar), backend (Go/Python), and cloud (AWS/GCP/Azure).</div><div style="">Track record of delivering at least one end-to-end, customer-facing feature/project.</div><div style="">Strong problem-solving, debugging, and collaboration skills.</div><div style=""><br></div><div style="">Nice to Have</div><div style="">Experience with distributed systems and database design.</div><div style="">Exposure to DevOps (Docker, Kubernetes, CI/CD).</div><div style="">Familiarity with AI-assisted development (Claude Code, ChatGPT, etc.).</div><div style="">Knowledge of the Android ecosystem (bonus).</div><div style=""><br></div><div style="">Why Join Us</div><div style="">At Esper, youʼll:</div><div style="">Work on cutting-edge technologies that impact millions of devices.</div><div style="">Own projects that directly improve customer experiences.</div><div style="">Collaborate with talented engineers in a high-speed, startup environment.</div><div style="">Learn, grow, and explore modern development practices with AI.</div>

<div style=""><b style="font-weight: 700">About The Company</b></div><div style=""><br></div><div style="">Esper revolutionizes device management by redefining what it should be: a driver of business growth. With advanced and modern capabilities, automation replaces outdated workflows, re-provisioning becomes obsolete, and managing by exception transforms efficiency, resulting in increased efficiency, improved ROI, and bolsters security for device fleets of all sizes. Esper has been recognized as number 735 on Inc. Magazine's 2025 5000 fastest-growing private companies in America, and 133 on the 2024 Deloitte Technology Fast 500. Some of the world’s most innovative brands, like Google, Doordash, Taco Bell, Clinical ink, SF 49ers, and Intelity, rely on Esper to deliver exceptional device experiences. Esper partners with the leading mobile device hardware manufacturers, solution providers, and distributors globally.</div><div style=""><br></div><div style=""><br></div><div style=""><b style="font-weight: 700">About The Role</b></div><div style=""><br></div><div style="">Esper is seeking a Vice President of Account Management to lead and evolve our post-sales organization. This role acts as our company’s head of Account Management, responsible for driving growth and retention within our existing install base, developing programs to maximize customer lifetime value, establishing and influencing pricing for new product releases, and providing strategic and operational leadership across the post-sales journey. The ideal candidate has successfully scaled a mid-stage SaaS startup through growth, built and led high-performing account management/customer success teams, and is comfortable rolling up their sleeves as an individual contributor while also setting long-term strategy.</div><div style=""><br></div><div style=""><br></div><div style=""><b style="font-weight: 700">What You’ll Be Doing</b></div><div style=""><br></div><ul>  <li style=""><b style="font-weight: 700">Customer Retention &amp; Growth</b>    <ul>      <li style="">Own retention and expansion across Esper’s install base, ensuring renewal success and upsell growth.</li>      <li style="">Develop scalable programs to increase product adoption, drive customer satisfaction, and maximize customer lifetime value.</li>    </ul>  </li>  <li style=""><b style="font-weight: 700">Leadership &amp; Team Building</b>    <ul>      <li style="">Build, mentor, and lead a world-class account management and customer success team.</li>      <li style="">Define structure, operating cadence, and best practices for a global post-sales function.</li>      <li style="">Balance strategic leadership with hands-on execution as needed in key accounts.</li>    </ul>  </li>  <li style=""><b style="font-weight: 700">Vision &amp; Strategy</b>    <ul>      <li style="">Partner with Revenue, Product, and Engineering leadership to shape Esper’s roadmap through the lens of customer needs and market opportunities.</li>      <li style="">Create innovative post-sales motions and programs that drive measurable upside for Esper and its customers.</li>      <li style="">Establish short-term operational excellence while laying out long-term strategic plans for scaling account management.</li>    </ul>  </li>  <li style=""><b style="font-weight: 700">Cross-Functional Partnership</b>    <ul>      <li style="">Collaborate closely with Sales on handoffs and joint growth strategies.</li>      <li style="">Partner with Product to inform roadmap priorities based on customer feedback.</li>      <li style="">Work with Marketing to highlight customer success stories and drive advocacy.</li>      <li style="">Drive consistent and accurate forecasting in partnership with SVP, Revenue.</li>      <li style="">Create, establish, and influence pricing for new products and seek innovative ways to drive new value to our existing install base of customers.</li>    </ul>  </li></ul><div style=""><br></div><div style=""><b style="font-weight: 700">What We’re Looking For</b></div><div style=""><br></div><ul>  <li style="">12+ years of experience in Customer Success, Account Management, or Post-Sales leadership in SaaS, ideally within enterprise software.</li>  <li style="">Proven track record building and scaling post-sales functions at mid-stage startups (Series B–D).</li>  <li style="">Demonstrated success in growing and retaining enterprise customers while meeting or exceeding NRR targets.</li>  <li style="">Strong experience in device management software, enterprise SaaS, or adjacent hardware/software ecosystems preferred.</li>  <li style="">Skilled in balancing strategic vision and operational execution, able to inspire a team while also engaging directly with customers.</li>  <li style="">Strong financial acumen; experience creating programs that drive measurable business impact.</li>  <li style="">Excellent communicator and executive presence, with the ability to influence C-level stakeholders both internally and externally.</li>  <li style="">Willingness and ability to travel up to 30% to attend customer meetings and conferences, including both domestic and occasional international trips.</li></ul><div style=""><br></div><div style=""><b style="font-weight: 700">Salary Band:</b></div><div style=""><br></div><div style="">$275,000 - $360,000 OTE</div><div style=""><br></div><div style=""><br></div><div style=""><b style="font-weight: 700">Perks &amp; Benefits</b></div><div style=""><br></div><ul>  <li style="">Medical, Dental, and Vision 90% covered by the company</li>  <li style="">Life insurance</li>  <li style="">FSA (Medical &amp; Dependent)</li>  <li style="">401K with a company match that vests immediately</li>  <li style="">Pet insurance discount</li>  <li style="">Unlimited time off policy with a mandatory 2 weeks off (minimum)</li>  <li style="">Daily catered lunches</li>  <li style="">Wide variety of snacks in the office</li>  <li style="">Family Benefits: Maternity, Parental, Adoption, &amp; Surrogacy leave</li>  <li style="">Stand up desks with 36” curved widescreen monitors for each employee</li>  <li style="">Team hikes and other fun events (e.g. mini-golf, bowling, board game nights, trivia, outdoor events, etc.) on a monthly basis.</li></ul><div style=""><br></div><div style=""><b style="font-weight: 700">Don’t meet every single requirement?&nbsp;</b></div><div style=""><br></div><div style="">Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Esper we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.</div>

VP, Account Management 

<div style=""><em>This role is a hybrid role. Employees will be in the office at our Bellevue, WA location 3 days a week and remote 2 days a week.</em></div><div style=""><br></div><div style=""><b style="font-weight: 700">About The Company</b></div><div style=""><br></div><div style="">Esper revolutionizes device management by redefining what it should be: a driver of business growth. With advanced and modern capabilities, automation replaces outdated workflows, re-provisioning becomes obsolete, and managing by exception transforms efficiency, resulting in increased efficiency, improved ROI, and bolsters security for device fleets of all sizes. Esper has been recognized as number 735 on Inc. Magazine's 2025 5000 fastest-growing private companies in America, and 133 on the 2024 Deloitte Technology Fast 500. Some of the world’s most innovative brands, like Google, Doordash, Taco Bell, Clinical ink, SF 49ers, and Intelity, rely on Esper to deliver exceptional device experiences. Esper partners with the leading mobile device hardware manufacturers, solution providers, and distributors globally.</div><div style=""><br></div><div style=""><br></div><div style=""><b style="font-weight: 700">About The Role</b></div><div style=""><br></div><div style="">This isn’t your run-of-the-mill SDR role. At Esper, SDRs are the tip of the spear — building pipeline that closes into big, messy, enterprise deals. And we don’t silo you: you’ll run outbound like a pro <em>and</em> handle inbound overflow when the leads come storming in. If you live for the thrill of cracking into exec inboxes, love experimenting with AI-powered prospecting, and can spin a cold outreach into a real conversation — you’re our kind of human.</div><div style=""><br></div><ul>  <li style=""><b style="font-weight: 700">Outbound is your main stage.</b> Some of Esper’s biggest wins started with one SDR call. You’ll own that first touch.</li>  <li style=""><b style="font-weight: 700">Inbound overflow = extra ammo.</b> You’ll jump on hot leads, qualify fast, and hand gold to AEs.</li>  <li style=""><b style="font-weight: 700">AI isn’t optional.</b> We want SDRs who know how to wield tools like ChatGPT, Claude, and beyond to craft messaging, research accounts, and prospect smarter. If you’ve used Qualified for inbound, that’s rocket fuel.</li>  <li style=""><b style="font-weight: 700">Visibility is real.</b> You’ll have leadership’s attention and a direct line to influence how we go to market.</li></ul><div style=""><br></div><div style=""><b style="font-weight: 700">What You’ll Be Doing</b></div><div style=""><br></div><ul>  <li style="">Own multichannel prospecting: cold calls, personalized emails, LinkedIn — whatever it takes to break through.</li>  <li style="">Triage inbound overflow with speed, precision, and killer discovery skills.</li>  <li style="">Use AI daily to sharpen messaging, streamline workflows, and work smarter (not just harder).</li>  <li style="">Qualify accounts and set meetings that lead to real revenue.</li>  <li style="">Test, tweak, repeat: you’ll constantly refine targeting, messaging, and outreach playbooks.</li>  <li style="">Log everything with discipline in Salesforce + Outreach — and know your numbers.</li></ul><div style=""><br></div><div style=""><b style="font-weight: 700">What We’re Looking For</b></div><div style=""><br></div><ul>  <li style="">3+ years of SDR experience (bonus points if you’ve done allbound).</li>  <li style="">Fluent in AI tools (ChatGPT, Claude, etc.) — you’re not just dabbling, you’re applying them to your sales game.</li>  <li style="">Experience with Qualified (or other inbound chat/lead tools) is a massive bonus.</li>  <li style="">Comfortable talking to technical and business execs alike.</li>  <li style="">Ambitious, process-driven, and hungry to move up fast.</li>  <li style="">Cool with change — we’re a startup, and that means constant motion.</li></ul><div style=""><br></div><div style=""><b style="font-weight: 700">Salary Band:</b></div><div style=""><br></div><div style="">$78,000 - $110,000 OTE</div><div style=""><br></div><div style=""><br></div><div style=""><b style="font-weight: 700">Perks &amp; Benefits</b></div><div style=""><br></div><ul>  <li style="">Medical, Dental, and Vision 90% covered by the company</li>  <li style="">Life insurance</li>  <li style="">FSA (Medical &amp; Dependent)</li>  <li style="">401K with a company match that vests immediately</li>  <li style="">Pet insurance discount</li>  <li style="">Unlimited time off policy with a mandatory 2 weeks off (minimum)</li>  <li style="">Daily catered lunches</li>  <li style="">Wide variety of snacks in the office</li>  <li style="">Family Benefits: Maternity, Parental, Adoption, &amp; Surrogacy leave</li>  <li style="">Stand up desks with 36” curved widescreen monitors for each employee</li>  <li style="">Team hikes and other fun events (e.g. mini-golf, bowling, board game nights, trivia, outdoor events, etc.) on a monthly basis.</li></ul><div style=""><br></div><div style=""><b style="font-weight: 700">Don’t meet every single requirement?&nbsp;</b></div><div style=""><br></div><div style="">Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Esper we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.</div>

Enterprise SDR - Allbound 

<div style="">Esper is experiencing hyper growth! &nbsp;We’re the industry’s first DevOps SaaS platform designed to provide a simple, safe, and secure way for engineering and DevOps teams to release applications and manage smart Android devices. &nbsp;Our device infrastructure enables developer, mid-market orgs, and enterprise fleets of 100,000+ devices to deliver their software as a service. &nbsp;Esper has rapidly-growing global customer adoption among some of the world’s most innovative major brands in retail, hospitality, logistics, and healthcare.</div><div style=""><br></div><div style="">We’re looking for a Full Stack Engineer (SDE III) to join Esper and build impactful features across both UI and backend systems. In this role, you’ll own features end-to-end — from design through deployment — while working closely with Product and Design to deliver scalable, customer-focused solutions.</div><div style="">If you’re excited to use AI tools (like Claude, ChatGPT) to speed up coding, testing, and documentation, you’ll fit right in.</div><div style=""><br></div><div style=""><b style="font-weight: 700">What You’ll Do</b></div><div style=""><br></div><div style="">Build and deliver production-ready features in React (frontend) and Go/Python (backend).</div><div style="">Collaborate with Product, Design, and QA to shape requirements and solutions.</div><div style="">Contribute to system design, code reviews, and CI/CD pipelines.</div><div style="">Take ownership of features, fixes, and enhancements across the platform.</div><div style="">Write high-quality, test-driven code and documentation.</div><div style="">Leverage AI-assisted development tools to improve productivity and quality.</div><div style=""><br></div><div style=""><b style="font-weight: 700">What We’re Looking For</b></div><div style=""><br></div><div style="">2–4 years of software engineering experience.</div><div style="">Strong CS fundamentals (Data Structures, Algorithms, OS, Networks).</div><div style="">Hands-on experience in React (or similar UI framework).</div><div style="">Backend experience in Go or Python.</div><div style="">Cloud exposure (AWS, GCP, or Azure).</div><div style="">Familiarity with Git and modern development workflows.</div><div style="">Growth mindset and eagerness to learn.</div><div style=""><br></div><div style=""><b style="font-weight: 700">Nice to Have</b></div><div style=""><br></div><div style="">Experience with system design and scaling.</div><div style="">Familiarity with CI/CD, Docker, Kubernetes, or DevOps workflows.</div><div style="">Exposure to AI-assisted dev tools (Copilot, ChatGPT, etc.).</div><div style="">Startup or fast-paced environment experience.</div><div style=""><br></div><div style=""><b style="font-weight: 700">Why Join Us</b></div><div style=""><br></div><div style="">At Esper, you’ll:</div><div style="">Own end-to-end features that directly impact customers.</div><div style="">Work with modern frontend, backend, and cloud technologies.</div><div style="">Solve scalable, real-world problems in device management.</div><div style="">Collaborate with a talented, fast-moving team.</div><div style="">Explore modern dev practices with AI tools.</div>