What we’re looking for
- 3-5 years of project management and technical delivery
- 2 + years of data analysis
- Or 2+ sales engineering/technical sales
- Previous startup experience
What You’ll Be Doing
- Leading small and large-scale implementations to allow companies to successfully roll out devices on the Esper platform
- Build strong relationships with customers to understand their business needs
- Be an internal advocate for your customers and drive implementations towards success
- Project management across all functional teams to deliver large-scale implementations
- Run effective customer meetings with clear agendas and outcomes
- Identify opportunities for expansion using your extensive knowledge of your customer and Esper products
- Be comfortable operating with uncertainty, and know how to create order from chaos
- Build credibility and buy-in from teams without authority
Bonus Points if You have
- Android/iOS/Linux experience
- Customer service/support experience
- Experience working with devices (tablets, phones, kiosks, etc)
- Excellent balance of interpersonal, organizational, and technical skills
- Managing relationships with key partners or vendors
- Ability to evangelize and represent a technical community
- Experience managing cross-functional projects
- Effective working and partnering with executive-level staff
- Experience working with hardware partners such as OEMs/ODMs/VARs/3PLs/ISVs
What we think makes us special
Esper is a fast-growing, well-funded company where everyone matters and you can see your impact daily. We trust our teammates and offer intense ownership and therefore accountability. We’re inventing the future and building something special. The team really enjoys what we do and cares about your input. We don’t hire just to fill a spot, we want you to make a difference.
This role is a hybrid role. Employees will be in the office at our Bellevue, WA location 3 days a week and remote 2 days a week.
Compensation Band
$145,000 - $160,000
(US) Perks & Benefits
- Medical, Dental, Vision 90% covered by the company
- Life insurance
- FSA (Medical & Dependent)
- 401K with a company match that vests immediately
- Pet insurance discount
- Unlimited time off policy with a mandatory 2 weeks off (minimum)
- Daily catered lunches
- Wide variety of snacks in the office
- Family Benefits: Maternity, Parental, Adoption, & Surrogacy leave
- Stand up desks with 36” curved widescreen monitors for each employee
- Team hikes and other fun events (e.g. mini-golf, bowling, board game nights, trivia, outdoor events, etc.) on a monthly basis
Don’t meet every single requirement?
Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification. At Esper, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.