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<div style=""><br></div><div style="">Esper revolutionizes device management by redefining what it should be: a driver of business growth. With advanced and modern capabilities, automation replaces outdated workflows, re-provisioning becomes obsolete, and managing by exception transforms efficiency, resulting in increased efficiency, improves ROI, and bolsters security for device fleets of all sizes. Esper has been recognized as number 363 on Inc. Magazine's 2024 5000 fastest-growing private companies in America, and 133 on the 2024 Deloitte Technology Fast 500. Some of the world’s most innovative brands like Google, Doordash, Taco Bell, Clinical ink, SF 49ers, and Intelity rely on Esper to deliver exceptional device experiences. Esper partners with the leading mobile device hardware manufacturers, solution providers, and distributors globally.</div><div style=""><br></div><div style="">As a Technical Support Engineer, you'll be the first line of support for our diverse clientele. This role is at the heart of our mission to drive technology forward while providing an exceptional customer experience. If you're a skilled Technical Support Specialist who thrives in a fast-paced, agile environment and is passionate about delivering tech solutions, we want you on our team.</div><div style=""><br></div><div style=""><b style="font-weight: 700">What You'll Be Doing</b></div><div style=""><br></div><div style="">Deliver telephone and email-based technical support to Esper customers who have implemented our solutions, resolving issues promptly and efficiently.</div><div style="">Gather essential information related to customer-reported issues, diagnose and investigate problems, and provide comprehensive answers to customer queries.</div><div style="">Offer top-tier customer service in the realm of Mobile Device Management Solutions.</div><div style="">Exhibit strong organizational skills to plan, prioritize, and manage workloads, consistently meeting service standards and objectives.</div><div style="">Strive to provide swift responses to all customer requests, enhancing the overall customer experience.</div><div style="">Utilize a range of devices to replicate customer environments, facilitating in-depth issue troubleshooting.</div><div style="">Collaborate with internal product support teams to resolve product-related issues.</div><div style="">Adapt to different day/night shifts as needed.</div><div style="">Opportunity to work and enhanced your skills to the next level</div><div style=""><br></div><div style=""><b style="font-weight: 700">What We’re Looking For</b></div><div style=""><br></div><div style="">Knowledge of SaaS product support, particularly in a cloud console environment, with a preference for experience in mobility solutions.</div><div style="">Proficiency in Mobile Device Platforms(Android and iOS)</div><div style="">Familiarity with log collection and analysis tools.</div><div style="">Experience with support desk/CRM tools like Zendesk, or Salesforce.</div><div style="">Exposure to issue tracking software such as Jira..</div><div style="">2- 5 years of experience in customer support or the customer experience space.</div><div style="">Independent decision-making ability.</div><div style="">Strong communication skills in English, both written and verbal.</div><div style="">Exceptional multitasking and attention to detail.</div><div style="">Passion for resolving customer issues.</div><div style=""><br></div><div style=""><b style="font-weight: 700">Bonus Points for Having</b></div><div style=""><br></div><div style="">Domain expertise in DevOps, Hardware, SaaS, or Android.</div><div style="">Understanding of Mobile Device Management (MDM) and Enterprise Mobility Management (EMM).</div><div style="">Proven experience in a dynamic, high-growth environment.</div><div style=""><br></div>

Bangalore Office

Technical Support Engineer

<div style=""><b style="font-weight: 700">About The Company</b></div><div style=""><br></div><div style="">Esper revolutionizes device management by redefining what it should be: a driver of business growth. With advanced and modern capabilities, automation replaces outdated workflows, re-provisioning becomes obsolete, and managing by exception transforms efficiency, resulting in increased efficiency, improves ROI, and bolsters security for device fleets of all sizes. Esper has been recognized as number 363 on Inc. Magazine's 2024 5000 fastest-growing private companies in America, and 133 on the 2024 Deloitte Technology Fast 500. Some of the world’s most innovative brands like Google, Doordash, Taco Bell, Clinical ink, SF 49ers, and Intelity rely on Esper to deliver exceptional device experiences. Esper partners with the leading mobile device hardware manufacturers, solution providers, and distributors globally.</div><div style=""><br></div><div style=""><br></div><div style=""><b style="font-weight: 700">About The Role</b></div><div style=""><br></div><div style="">Come work with Esper this summer! Have an interest in SaaS start-ups, internal comms, and/or marketing initiatives and programs? Join one of the fastest growing start-ups in North America for an 8-10 week internship, in a fun hybrid office environment (in-office expectation of 3 days/week at our Bellevue, WA office). Areas of focus will include, but are not limited to:</div><div style=""><br></div><ul>  <li style="">Internal company communications: Assist in drafting press releases, blog posts, and internal communications</li>  <li style="">Content/digital marketing: Assist in the development and execution of marketing campaigns across multiple channels (email, social media, digital, etc.)</li>  <li style="">Competitive analysis: Conduct market research and assist in competitor analysis to inform strategy and document easy to use resources</li>  <li style="">Event management: Prep sendoff materials and aid in post event reporting</li></ul><div style="">The selected intern would report directly to the Partner Marketing Manager, with great levels of interaction with our Marketing and People teams.</div><div style=""><br></div><div style=""><br></div><div style=""><b style="font-weight: 700">What We’re Looking For</b></div><div style=""><br></div><ul>  <li style="">A current student going into their Junior or Senior year or recent graduate with specific focus in Communications, Marketing, English, or related fields of study</li>  <li style="">Strong written and verbal communication skills</li>  <li style="">Proficiency in Google Suite preferred</li>  <li style="">Experience with social media platforms (Instagram, X, LinkedIn, etc.) and content management systems</li>  <li style="">Familiarity with Google Ads, search engine marketing (SEM), paid social, or other paid media a plus</li>  <li style="">Creative mindset with attention to detail and an interest in branding and storytelling</li>  <li style="">Self-starter with strong problem solving skills, able to work independently as well as part of a team</li>  <li style="">Strong organizational skills and the ability to manage multiple projects simultaneously</li>  <li style="">Familiarity with graphic design tools (Canva, Adobe Creative Suite, etc.)</li>  <li style="">Previous internship or volunteer experience in marketing or communications</li>  <li style="">Knowledge of SEO best practices</li>  <li style="">Must be located in the greater Seattle area; relocation assistance is not available for this position</li></ul><div style=""><br></div><div style=""><b style="font-weight: 700">Pay Range</b></div><div style=""><b style="font-weight: 700"><br></b>$17-$20 per hour</div><div style=""><br></div><div style=""><br></div><div style=""><b style="font-weight: 700">Perks &amp; Benefits</b></div><div style=""><br></div><ul>  <li style="">Exposure to cross-functional teams at a fast-paced SaaS start-up</li>  <li style="">Career development/coaching</li>  <li style="">Free parking</li>  <li style="">Daily catered lunches</li>  <li style="">Wide variety of snacks in the office</li>  <li style="">Stand up desks with 36” curved widescreen monitors for each employee</li>  <li style="">Team hikes and other fun events (e.g. mini-golf, bowling, board game nights, trivia, outdoor events, etc.) on a monthly basis</li></ul><div style=""><br></div><div style=""><b style="font-weight: 700">Don’t meet every single requirement?</b></div><div style=""><br></div><div style=""><br></div><div style="">Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Esper we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.</div>

US Office

Communications Marketing Intern 

<div style="">Esper revolutionizes device management by redefining what it should be: a driver of business growth. With advanced and modern capabilities, automation replaces outdated workflows, re-provisioning becomes obsolete, and managing by exception transforms efficiency, resulting in increased efficiency, improves ROI, and bolsters security for device fleets of all sizes. Esper has been recognized as number 363 on Inc. Magazine's 2024 5000 fastest-growing private companies in America, and 133 on the 2024 Deloitte Technology Fast 500. Some of the world’s most innovative brands like Google, Doordash, Taco Bell, Clinical ink, SF 49ers, and Intelity rely on Esper to deliver exceptional device experiences. Esper partners with the leading mobile device hardware manufacturers, solution providers, and distributors globally.</div><div style=""><br></div><div style="">In this role, you will be part of a team building Esper’s flagship product, the Esper Foundation for Android, a custom Android-based operating system built for enterprises, optimized for dedicated Android devices.</div><div style="">As a Software Engineer working with the Esper Foundation team, you will play a crucial role in the development, customization, and enhancement of our Android-based platforms. You will be responsible for designing and implementing software solutions, collaborating with cross-functional teams, and driving the technical direction of Foundation.</div><div style=""><br></div><div style=""><b style="font-weight: 700">What you’ll do</b></div><div style=""><br></div><ul>  <li style=""><b style="font-weight: 700">xTS Testing: </b>Lead the design, execution, and management of CTS, VTS, and GTS testing to ensure Android compatibility, security, and performance compliance across all Foundation platforms</li>  <li style=""><b style="font-weight: 700">Issue Diagnosis &amp; Resolution</b>: Investigate, analyze, and resolve test failures by collaborating with fellow engineers, ensuring quick resolution and minimal release delays</li>  <li style=""><b style="font-weight: 700">Documentation &amp; Reporting</b>: Maintain detailed documentation of test cases, execution results, and defect analysis to support continuous improvement and accountability</li>  <li style=""><b style="font-weight: 700">Development and Customization</b>: Outside of the primary charter of leading our testing and automation efforts, assist with development of the Esper Foundation for Android product at multiple levels of the stack</li>  <li style=""><b style="font-weight: 700">Technical Ownership</b>: Complete technical ownership on some of the Foundation components. Also, become the Subject Matter Expert(SME) for the team.</li></ul><div style=""><br></div><div style=""><b style="font-weight: 700">What we are looking for</b></div><div style=""><br></div><ul>  <li style=""><b style="font-weight: 700">Education:</b> Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field or equivalent experience</li>  <li style=""><b style="font-weight: 700">Experience:</b> 1-3 years of experience in software development or testing, with a strong focus on Android platform development, AOSP and Android test suites.</li>  <li style=""><b style="font-weight: 700">Technical Skills:</b></li>  <li style="">Strong software engineering fundamentals, including the use of version control systems like Git</li>  <li style="">Proficiency in Java or Kotlin for Android development.</li>  <li style="">Understanding of C/C++ for low-level programming and system integration.</li>  <li style="">Experience with Android SDK, NDK, and AOSP build systems.</li>  <li style="">Knowledge of Android security architecture and best practices.</li>  <li style=""><b style="font-weight: 700">Problem-Solving:</b> Excellent analytical and problem-solving skills with the ability to diagnose and resolve complex technical issues.</li>  <li style=""><b style="font-weight: 700">Communication:</b> Strong verbal and written communication skills, with the ability to articulate technical concepts to non-technical stakeholders.</li>  <li style=""><b style="font-weight: 700">Team Player:</b> Collaborative mindset with the ability to work effectively in a team-oriented environment.</li></ul><div style=""><br></div><div style=""><b style="font-weight: 700">Preferred Qualifications</b></div><div style=""><br></div><ul>  <li style="">Experience working with running Android on x86 hardware or on GSIs is a big plus.</li>  <li style="">Experience working at third party, open-source orgs like LineageOS is a big plus.</li>  <li style="">Experience working with CTS tests and building CTS-compliant Android platforms is desired.</li>  <li style="">Experience working on Android OS for GMS certified devices is a huge plus.</li>  <li style="">Familiarity with Android Enterprise features and device management APIs and/or experience building Android apps and working in the Enterprise space.</li></ul>

Software Development Engineer - AOSP

<div style="">Esper revolutionizes device management by redefining what it should be: a driver of business growth. With advanced and modern capabilities, automation replaces outdated workflows, re-provisioning becomes obsolete, and managing by exception transforms efficiency, resulting in increased efficiency, improves ROI, and bolsters security for device fleets of all sizes. Esper has been recognized as number 363 on Inc. Magazine's 2024 5000 fastest-growing private companies in America, and 133 on the 2024 Deloitte Technology Fast 500. Some of the world’s most innovative brands like Google, Doordash, Taco Bell, Clinical ink, SF 49ers, and Intelity rely on Esper to deliver exceptional device experiences. Esper partners with the leading mobile device hardware manufacturers, solution providers, and distributors globally.</div><div style=""><br></div><div style="">As a Senior Account Manager, you are central to Esper's success and growth. You will be the primary point of contact in the post-sales journey of the customer, who will ensure customer delight via adoption and delivery of Esper’s solutions, Through your consultative relationship skills, you will identify, qualify, and close expansion and renewal opportunities.</div><div style=""><br></div><div style="">This is a global role, you will be required to conduct regular business reviews with APAC and US based customers. The ideal candidate will possess both sales and a technical background, to drive engagement with decision-makers and influencers within product engineering and IT teams.</div><div style=""><br></div><div style="">Must have flexibility to meet with customers with no travel restrictions.</div><div style=""><br></div><div style=""><b style="font-weight: 700">What you'll be doing</b></div><div style=""><br></div><div style="">● Effectively manage and nurture your customer relationships.</div><div style="">● Monitor and assess the health of customer accounts, proactively addressing any</div><div style="">issues to ensure a positive customer experience.</div><div style="">● Keep track of Net Promoter Score (NPS) and customer device counts to gauge</div><div style="">customer satisfaction and product usage.</div><div style="">● Design and conduct effective QBR processes, in close partnership with a Technical</div><div style="">Implementation Manager.</div><div style="">● Engage with VP+ level executive sponsors at Esper’s largest clients, to</div><div style="">demonstrate the business value of their investments and uncover opportunities for</div><div style="">expanded ROI</div><div style="">● Upsell premium products (analytics, custom firmware, device validation, multiple</div><div style="">OS configurations), and professional services offerings.</div><div style="">● Manage customer renewals in your book of business</div><div style="">● Process leadership to implement, scale, and operate our transactional renewal</div><div style="">process</div><div style="">● Serve as an internal advocate and the voice of the Customer Delight organization to</div><div style="">Product &amp; Engineering, and other Go to Market Organizations</div><div style="">● Facilitate communication between the customer and internal teams to ensure</div><div style="">timely and effective resolution of issues.</div><div style=""><br></div><div style=""><b style="font-weight: 700">What we're looking for</b></div><div style=""><br></div><div style="">● You’re scrappy, and driven and can stay abreast with quick-paced deal cycles and</div><div style="">take ownership of your book of business with external and internal stakeholders.</div><div style="">● 6+years of demonstrated success in SaaS technical sales or account management.</div><div style="">Demonstrated experience in leveraging nuanced, technically complex products to</div><div style="">drive business outcomes for clients &amp; partners.</div><div style="">● Aptitude for learning technical concepts/terms (Technical background in</div><div style="">engineering, computer science, or MIS a plus)</div><div style="">● Proven track record of performance (top 10-20% of company) in past sales</div><div style="">positions</div>

Senior Account Manager

<div style=""><em>This role is a hybrid role. Employees will be in the office at our Bellevue, WA location 3 days a week and remote 2 days a week.</em></div><div style=""><br></div><div style=""><br></div><div style=""><b style="font-weight: 700">About The Company</b></div><div style=""><br></div><div style="">Esper revolutionizes device management by redefining what it should be: a driver of business growth. With advanced and modern capabilities, automation replaces outdated workflows, re-provisioning becomes obsolete, and managing by exception transforms efficiency, resulting in increased efficiency, improves ROI, and bolsters security for device fleets of all sizes. Esper has been recognized as number 363 on Inc. Magazine's 2024 5000 fastest-growing private companies in America, and 133 on the 2024 Deloitte Technology Fast 500. Some of the world’s most innovative brands like Google, Doordash, Taco Bell, Clinical ink, SF 49ers, and Intelity rely on Esper to deliver exceptional device experiences. Esper partners with the leading mobile device hardware manufacturers, solution providers, and distributors globally.</div><div style=""><br></div><div style=""><br></div><div style=""><b style="font-weight: 700">About the Role</b></div><div style=""><br></div><div style="">The Sr. Product Marketing Manager is a high-impact and high-visibility role focused on bringing Esper’s core products to market and positioning Esper as the leader in our industry. You’ll establish positioning, work on packaging, build solutions pages, and create GTM strategies in partnership with our Revenue Team. We’re looking for a self-starter who is able to take initiative in solving problems, leading projects, and collaborating with other GTM team members. The ideal candidate is analytical, enjoys technical solutioning, has strong communications skills, and is inclined to dive deep to build product expertise. You’ll work closely with our Product Management and Sales Engineering team to learn the intricacies of our product and how we position ourselves uniquely in the marketplace. &nbsp;</div><div style=""><br></div><div style=""><b style="font-weight: 700">What you'll be doing</b></div><div style=""><br></div><ul>  <li style="">Work with Product Marketing and Product Management leadership to launch new products to market</li>  <li style="">Develop GTM positioning and messaging for Esper’s core and add-on products in concert with our partner ecosystem</li>  <li style="">Influence product strategy with market insights through regular market assessments and competitive intelligence analysis</li>  <li style="">Refine Esper’s personas and deeply understand Esper’s ideal customer profile (ICP). &nbsp;Train both internal and external stakeholders on Esper’s unique value proposition (i.e. positioning and messaging training and enablement support)</li>  <li style="">Develop compelling product training, presentations, and product demos for various audiences (e.g. internal sales teams, external sales teams, partner sales teams, etc.)</li>  <li style="">Assist with analyst relations, customer advisory board, and demand generation programs</li>  <li style="">Partner closely with the Sales Enablement and Partner Marketing teams to showcase how product updates impact various verticals and use cases</li>  <li style="">Become a product expert. You will deeply understand how Esper uniquely addresses customer needs, making it your main goal to express that value in compelling messaging for external and internal audiences</li>  <li style="">Meet regularly with customer-facing teams to build trusting relationships and determine the effectiveness of messaging</li>  <li style="">Travel (up to 20%) to visit customers and partners, assess the market, attend industry conferences, etc.</li></ul><div style=""><br></div><div style=""><b style="font-weight: 700">We’d love to hear from you if you have:</b></div><div style=""><br></div><ul>  <li style="">5+ years of Product Marketing and/or Product Management experience</li>  <li style="">Demonstrated experience working with a technical SaaS product</li>  <li style="">Experience marketing to a technical audience (i.e. CIO, CTO, CISO, IT/Dev/Sec Ops)</li>  <li style="">Startup company experience with demonstrated progression as a high-performing individual contributor in Product Marketing and/or Product Management</li>  <li style="">Experience moving initiatives forward across cross-functional teams</li>  <li style="">Able to make decisions independently, with a bias for action</li></ul><div style=""><br></div><div style=""><b style="font-weight: 700">Great To Have</b></div><div style=""><br></div><div style=""><em><b style="font-weight: 700">If you have any of the following experiences, please call it out.</b></em></div><div style=""><br></div><ul>  <li style="">Demonstrated experience marketing to/with a channel partner ecosystem</li>  <li style="">Experience in the mobile device management (MDM) industry</li>  <li style="">Experience working asynchronously, with a global team</li>  <li style="">Understanding of the hardware landscape specific to industries like restaurants, hospitality, retail, and/or healthcare (IoT).</li>  <li style="">Being the technical representative of the company in front of partners, customers, and/or industry analysts</li>  <li style="">Marketing to an enterprise-sized organizations to/with channel partners</li></ul><div style=""><br></div><div style=""><br></div><div style=""><b style="font-weight: 700">Salary Band&nbsp;</b></div><div style=""><br></div><div style="">150k-170k OTE</div><div style=""><br></div><div style=""><br></div><div style=""><b style="font-weight: 700">Perks and Benefits&nbsp;</b></div><div style=""><br></div><ul>  <li style="">Medical, Dental, Vision 90% covered by the company</li>  <li style="">Life insurance</li>  <li style="">FSA (Medical &amp; Dependent)</li>  <li style="">401K with a company match that vests immediately</li>  <li style="">Pet insurance discount</li>  <li style="">Unlimited time off policy with a mandatory 2 weeks off (minimum)</li>  <li style="">Daily catered lunches</li>  <li style="">Wide variety of snacks in the office</li>  <li style="">Family Benefits: Maternity, Parental, Adoption, &amp; Surrogacy leave</li>  <li style="">Stand up desks with 36” curved widescreen monitors for each employee</li>  <li style="">Team hikes and other fun events (e.g. mini-golf, bowling, board game nights, trivia, outdoor events, etc.) on a monthly basis</li></ul><div style=""><br></div><div style=""><br></div><div style=""><b style="font-weight: 700">Don’t meet every single requirement?</b></div><div style=""><br></div><div style=""><br></div><div style="">Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification. At Esper, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.</div><div style=""><br></div>

Senior Product Marketing Manager 

<div style=""><b style="font-weight: 700">About the Company</b></div><div style=""><br></div><div style="">Esper revolutionizes device management by redefining what it should be: a driver of business growth. With advanced and modern capabilities, automation replaces outdated workflows, re-provisioning becomes obsolete, and managing by exception transforms efficiency, resulting in increased efficiency, improves ROI, and bolsters security for device fleets of all sizes. Esper has been recognized as number 363 on Inc. Magazine's 2024 5000 fastest-growing private companies in America, and 133 on the 2024 Deloitte Technology Fast 500. Some of the world’s most innovative brands like Google, Doordash, Taco Bell, Clinical ink, SF 49ers, and Intelity rely on Esper to deliver exceptional device experiences. Esper partners with the leading mobile device hardware manufacturers, solution providers, and distributors globally.</div><div style=""><br></div><div style=""><b style="font-weight: 700">About the Role</b></div><div style=""><br></div><div style="">Esper is looking for an individual with a talent for relationship building who is technically savvy and can navigate a broad technical knowledge of Android, iOS, and Linux. &nbsp;This role at its core will consist of leading project implementations and long-term relationship management whilst dealing with cross-functional internal technical teams to drive customer needs and resolve platform bugs.</div><div style=""><br></div><div style="">The Technical Implementation Manager is accountable for enabling our customers to experience the full value of Esper Device Infrastructure by driving customer onboarding and feature enhancements. TIM’s are relentless customer advocates, knowing their accounts better than the customer knows themselves. They leverage this deep customer knowledge to drive expansion, Esper’s product direction, and more.</div><div style=""><br></div>

Senior Technical Implementation Manager 

<div style="">Esper revolutionizes device management by redefining what it should be: a driver of business growth. With advanced and modern capabilities, automation replaces outdated workflows, re-provisioning becomes obsolete, and managing by exception transforms efficiency, resulting in increased efficiency, improves ROI, and bolsters security for device fleets of all sizes. Esper has been recognized as number 363 on Inc. Magazine's 2024 5000 fastest-growing private companies in America, and 133 on the 2024 Deloitte Technology Fast 500. Some of the world’s most innovative brands like Google, Doordash, Taco Bell, Clinical ink, SF 49ers, and Intelity rely on Esper to deliver exceptional device experiences. Esper partners with the leading mobile device hardware manufacturers, solution providers, and distributors globally.</div><div style=""><br></div><div style="">We are seeking a highly experienced Senior Salesforce Administrator with a proven track record in Salesforce administration, reporting, and integration with SaaS and GTM (Go-To-Market) systems. The ideal candidate will have a deep understanding of the Salesforce platform, strong analytical skills, and the ability to translate business requirements into technical solutions.</div><div style=""><br></div><div style=""><b style="font-weight: 700">Key Responsibilities:</b></div><div style=""><br></div><ul>  <li style=""><b style="font-weight: 700">Salesforce Administration:</b> Manage and maintain the Salesforce platform, including user management, data management, security, and customization.</li>  <li style=""><b style="font-weight: 700">Reporting and Analytics:</b> Develop and maintain reports and dashboards to provide insights into sales performance, customer behavior, and other key business metrics.</li>  <li style=""><b style="font-weight: 700">System Integration:</b> Integrate Salesforce with other SaaS and GTM systems, such as marketing automation, customer support, and billing platforms.</li>  <li style=""><b style="font-weight: 700">Process Automation:</b> Automate business processes using Salesforce workflows, process builder, and flows.</li>  <li style=""><b style="font-weight: 700">User Support:</b> Provide training and support to Salesforce users across the organization.</li>  <li style=""><b style="font-weight: 700">Data Quality:</b> Ensure data integrity and accuracy within the Salesforce platform.</li></ul><div style=""><br></div><div style=""><b style="font-weight: 700">Qualifications:</b></div><div style=""><br></div><ul>  <li style=""><b style="font-weight: 700">Salesforce Certifications:</b> Salesforce Certified Administrator and Advanced Administrator certifications are required.</li>  <li style=""><b style="font-weight: 700">Experience:</b> 5+ years of experience in Salesforce administration, with a focus on reporting and analytics.</li>  <li style=""><b style="font-weight: 700">Technical Skills:</b> Strong understanding of Salesforce architecture, data models, and security. Proficiency in SOQL, SOSL, and other Salesforce query languages.</li>  <li style=""><b style="font-weight: 700">Analytical Skills:</b> Ability to analyze data and translate it into actionable insights.</li>  <li style=""><b style="font-weight: 700">Communication Skills:</b> Excellent written and verbal communication skills. Ability to communicate technical concepts to non-technical audiences.</li>  <li style=""><b style="font-weight: 700">Problem-Solving Skills:</b> Ability to identify and resolve complex technical issues.</li>  <li style=""><b style="font-weight: 700">Team Player:</b> Ability to work effectively in a team environment.</li></ul><div style=""><br></div><div style=""><b style="font-weight: 700">Preferred Qualifications:</b></div><div style=""><br></div><ul>  <li style=""><b style="font-weight: 700">Experience with SaaS and GTM systems:</b> Experience integrating Salesforce with other SaaS and GTM systems, such as HubSpot,Outreach and Stripe.</li>  <li style=""><b style="font-weight: 700">Experience with data visualization tools:</b> Experience with Tableau, Power BI, or other data visualization tools.</li>  <li style=""><b style="font-weight: 700">Experience with Agile methodologies:</b> Experience working in an Agile environment.</li></ul>

Senior Salesforce Administrator

<div style=""><b style="font-weight: 700">About The Company</b></div><div style=""><br></div><div style="">Esper revolutionizes device management by redefining what it should be: a driver of business growth. With advanced and modern capabilities, automation replaces outdated workflows, re-provisioning becomes obsolete, and managing by exception transforms efficiency, resulting in increased efficiency, improves ROI, and bolsters security for device fleets of all sizes. Esper has been recognized as number 363 on Inc. Magazine's 2024 5000 fastest-growing private companies in America, and 133 on the 2024 Deloitte Technology Fast 500. Some of the world’s most innovative brands like Google, Doordash, Taco Bell, Clinical ink, SF 49ers, and Intelity rely on Esper to deliver exceptional device experiences. Esper partners with the leading mobile device hardware manufacturers, solution providers, and distributors globally.</div><div style=""><br></div><div style=""><br></div><div style=""><b style="font-weight: 700">About the Role</b></div><div style=""><br></div><div style="">Are you a dynamic relationship builder with a passion for driving growth? We’re seeking a Partner Account Manager to support our ambitious expansion plans and strengthen relationships with key partners, including OEMs, ISVs, and Distributors. In this pivotal role, you’ll build on our past successes while identifying new opportunities to scale and establish impactful alliances.</div><div style=""><br></div><div style="">If you have a proven track record of managing channel and distributor relationships and experience with enterprise-level hardware and software deployments, we’d love to hear from you!</div><div style=""><br></div><div style=""><br></div><div style=""><b style="font-weight: 700">Why the Role is Unique</b></div><div style=""><br></div><div style="">This is not your typical partnership management role. We need someone with the agility and creativity of a startup mindset, paired with the expertise of managing high-value partnerships. You’ll play a vital role in building a portion of our channel revenue, forging new alliances across geographies, and driving impactful growth initiatives. Success in this role demands a strategic perspective on the evolving tech landscape and the ability to communicate the value of cutting-edge solutions.</div><div style=""><br></div><div style=""><br></div><div style=""><b style="font-weight: 700">What You'll be Doing:</b></div><div style=""><br></div><ul>  <li style="">Cultivating relationships with channel partners to build a robust and consistent pipeline of opportunities for our sales team.</li>  <li style="">Managing assigned partners, establishing strong connections with their sales teams, delivering product training, and collaborating closely—both in-person and virtually—to drive mutual success.</li>  <li style="">Strategically evaluating potential partnerships to ensure alignment with our revenue growth objectives and business priorities.</li>  <li style="">Advocating for our brand and solutions, while continuously identifying ways to add value to our partners and customers.</li></ul><div style=""><br></div><div style=""><b style="font-weight: 700">What We're Looking For</b></div><div style=""><br></div><ul>  <li style="">Partnership Management Expertise: Proven experience managing partnerships and enterprise relationships, with a history of establishing new channel relationships.</li>  <li style="">Industry Knowledge: Familiarity with hardware and software ecosystems and deep understanding of channel structures, including OEMs, ISVs, Resellers, VARs, MSPs, and System Integrators.</li>  <li style="">CRM Proficiency: Experience with Salesforce (or similar CRM platforms) and a commitment to impeccable data hygiene.</li>  <li style="">Strategic Discipline: Highly organized and proactive, with a laser focus on driving measurable results and maintaining accountability.</li>  <li style="">Collaboration &amp; Communication: Exceptional presentation and communication skills, executive presence, and the ability to work cross-functionally to achieve shared goals.</li>  <li style="">Channel Savvy: A deep understanding of channel and sales methodologies to optimize partnership outcomes.</li>  <li style="">Startup Agility: Comfortable with the fast-paced, ever-evolving demands of a startup environment, thriving under pressure while maintaining adaptability and focus.</li></ul><div style=""><br></div><div style="">This role is a hybrid role. Employees will be in the office at our Bellevue, WA location 3 days a week and remote 2 days a week.</div><div style=""><br></div><div style=""><br></div><div style=""><b style="font-weight: 700">Salary Band:</b></div><div style=""><br></div><div style="">$78,000 - &nbsp;$200,000 OTE&nbsp;</div><div style=""><br></div><div style=""><br></div><div style=""><b style="font-weight: 700">Perks &amp; Benefits</b></div><div style=""><br></div><ul>  <li style="">Medical, Dental, Vision 90% covered by the company</li>  <li style="">Life insurance</li>  <li style="">FSA (Medical &amp; Dependent)</li>  <li style="">401K with a company match that vests immediately</li>  <li style="">Pet insurance discount</li>  <li style="">Unlimited time off policy with a mandatory 2 weeks off (minimum)</li>  <li style="">Daily catered lunches</li>  <li style="">Wide variety of snacks in the office</li>  <li style="">Family Benefits: Maternity, Parental, Adoption, &amp; Surrogacy leave</li>  <li style="">Stand up desks with 36” curved widescreen monitors for each employee</li>  <li style="">Team hikes and other fun events (e.g. mini-golf, bowling, board game nights, trivia, outdoor events, etc.) on a monthly basis</li></ul><div style=""><br></div><div style=""><b style="font-weight: 700">Don’t meet every single requirement?</b></div><div style=""><br></div><div style="">Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification. At Esper, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.</div>