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<div style="">Esper revolutionizes device management by redefining what it should be: a driver of business growth. With advanced and modern capabilities, automation replaces outdated workflows, re-provisioning becomes obsolete, and managing by exception transforms efficiency, resulting in increased efficiency, improves ROI, and bolsters security for device fleets of all sizes. Esper has been recognized as number 363 on Inc. Magazine's 2024 5000 fastest-growing private companies in America, and 133 on the 2024 Deloitte Technology Fast 500. Some of the world’s most innovative brands like Google, Doordash, Taco Bell, Clinical ink, SF 49ers, and Intelity rely on Esper to deliver exceptional device experiences. Esper partners with the leading mobile device hardware manufacturers, solution providers, and distributors globally.</div><div style=""><br></div><div style=""><b style="font-weight: 700">About the Role</b></div><div style=""><br></div><div style="">Esper is looking for an individual with a mind for relationship building, technically savvy with the ability to navigate a broad technical knowledge of Android, iOS and Linux. &nbsp;This role will at its core consist of leading project implementations and long term relationship management whilst dealing with cross functional internal technical teams to drive customer needs and resolve platform bugs.</div><div style=""><br></div><div style="">The Technical Implementation Manager is accountable for enabling Esper customers to experience the full value of Esper Device Infrastructure by driving customer onboarding and feature enhancements.TIM’s are a relentless customer advocate knowing their accounts better than the customer knows themselves and in turn use that deep customer &nbsp;knowledge to drive expansion, Esper’s product direction and more.</div><div style=""><br></div><div style=""><u><b style="font-weight: 700">Key Responsibilities</b></u></div><div style=""><br></div><div style=""><b style="font-weight: 700">Technical Implementation</b></div><ul>  <li style="">Leading small and large scale implementations to allow companies to successfully integrate and roll out devices on Esper</li>  <li style="">Project manage across all functional teams to deliver large scale implementations</li>  <li style="">Run effective customer meetings with clear agendas and outcomes</li>  <li style="">Be hands on with devices, MDM software and facilitating technical blockers</li>  <li style="">Onboarding &amp; Training for accounts, providing training and resources to help them effectively use our software.</li></ul><div style=""><br></div><div style=""><b style="font-weight: 700">Technical Liaison</b></div><ul>  <li style="">Serve as a technical escalation consultant</li>  <li style="">Provide subject matter expertise on the implementation and configuration of Esper</li>  <li style="">Produce accurate and detailed documentation outlining technical issues and resolutions</li></ul><div style=""><br></div><div style=""><b style="font-weight: 700">Client Management</b></div><ul>  <li style="">Build strong relationships with customers to understand their business needs</li>  <li style="">Be an internal advocate for your customers and drive implementations towards success</li>  <li style="">Identify opportunities for expansion using your extensive knowledge of your customer and Esper products</li></ul><div style=""><br></div><div style=""><b style="font-weight: 700">Internal Collaboration</b></div><ul>  <li style="">Collaborate with the product and engineering teams to stay informed about the latest features and updates</li>  <li style="">Work closely with the Account Management team to activate growth opportunities</li>  <li style="">Help drive net new features for our key customers</li>  <li style="">Be the customer champion and voice of the customer within the organization, advocating for their needs and driving improvements in our products and services</li></ul><div style=""><br></div><div style=""><b style="font-weight: 700">What we’re looking for</b></div><ul>  <li style="">Minimum of 3-5 years of Technical Delivery experience</li>  <li style="">Ideally 2+ Sales Engineering/ Technical Sales</li>  <li style="">Proven ability to manage multiple projects and client accounts simultaneously</li>  <li style="">Excellent communication, presentation, and interpersonal skills.</li>  <li style="">Strong problem-solving abilities, Strong team player (i.e. flexible, hard-working, fast-learner, self-motivated, results-oriented)</li>  <li style="">Ability to travel once a month</li></ul><div style=""><br></div><div style=""><b style="font-weight: 700">Bonus Points if You have</b></div><ul>  <li style="">Prior experience in the SaaS and MDM space</li>  <li style="">Android/iOS/Linux experience</li>  <li style="">Customer service/support experience</li>  <li style="">Experience working with devices (tablets, phones, kiosks etc)</li>  <li style="">Previous Startup and Enterprise experience</li>  <li style="">Managing relationships with key partners or vendors</li>  <li style="">Ability to evangelize and represent a technical community</li>  <li style="">Effective working and partnering with executive level staff</li>  <li style="">Experience working with hardware partners such as OEMs/ODMs/VARs/3PLs/ISVs</li></ul><div style=""><br></div><div style=""><b style="font-weight: 700">What we think makes us special</b></div><div style=""><br></div><div style="">Esper is a fast-growing, well-funded company where everyone matters and you can see your impact daily. We trust our teammates and offer intense ownership and therefore accountability. We’re inventing the future and building something special. The team really enjoys what we do and cares about your input. We don’t hire just to fill a spot, we want you to make a difference.</div><div style=""><br></div><div style="">As you help us build this special company, Esper will take care of you. We offer flexible vacation, regular hack-days, competitive pay and benefits, and room for advancement. We hire capable veterans so we avoid the drama and trust in each other’s work. Our worldwide footprint mixes different cultures for a unique experience. We also like to have fun because we play just as hard as we work.</div>

Bangalore Office

Senior Technical Implementation Manager

<div style="">Esper revolutionizes device management by redefining what it should be: a driver of business growth. With advanced and modern capabilities, automation replaces outdated workflows, re-provisioning becomes obsolete, and managing by exception transforms efficiency, resulting in increased efficiency, improves ROI, and bolsters security for device fleets of all sizes. Esper has been recognized as number 363 on Inc. Magazine's 2024 5000 fastest-growing private companies in America, and 133 on the 2024 Deloitte Technology Fast 500. Some of the world’s most innovative brands like Google, Doordash, Taco Bell, Clinical ink, SF 49ers, and Intelity rely on Esper to deliver exceptional device experiences. Esper partners with the leading mobile device hardware manufacturers, solution providers, and distributors globally.</div><div style=""><br></div><div style="">We are seeking a highly experienced Senior Salesforce Administrator with a proven track record in Salesforce administration, reporting, and integration with SaaS and GTM (Go-To-Market) systems. The ideal candidate will have a deep understanding of the Salesforce platform, strong analytical skills, and the ability to translate business requirements into technical solutions.</div><div style=""><br></div><div style=""><b style="font-weight: 700">Key Responsibilities:</b></div><div style=""><br></div><ul>  <li style=""><b style="font-weight: 700">Salesforce Administration:</b> Manage and maintain the Salesforce platform, including user management, data management, security, and customization.</li>  <li style=""><b style="font-weight: 700">Reporting and Analytics:</b> Develop and maintain reports and dashboards to provide insights into sales performance, customer behavior, and other key business metrics.</li>  <li style=""><b style="font-weight: 700">System Integration:</b> Integrate Salesforce with other SaaS and GTM systems, such as marketing automation, customer support, and billing platforms.</li>  <li style=""><b style="font-weight: 700">Process Automation:</b> Automate business processes using Salesforce workflows, process builder, and flows.</li>  <li style=""><b style="font-weight: 700">User Support:</b> Provide training and support to Salesforce users across the organization.</li>  <li style=""><b style="font-weight: 700">Data Quality:</b> Ensure data integrity and accuracy within the Salesforce platform.</li></ul><div style=""><br></div><div style=""><b style="font-weight: 700">Qualifications:</b></div><div style=""><br></div><ul>  <li style=""><b style="font-weight: 700">Salesforce Certifications:</b> Salesforce Certified Administrator and Advanced Administrator certifications are required.</li>  <li style=""><b style="font-weight: 700">Experience:</b> 5+ years of experience in Salesforce administration, with a focus on reporting and analytics.</li>  <li style=""><b style="font-weight: 700">Technical Skills:</b> Strong understanding of Salesforce architecture, data models, and security. Proficiency in SOQL, SOSL, and other Salesforce query languages.</li>  <li style=""><b style="font-weight: 700">Analytical Skills:</b> Ability to analyze data and translate it into actionable insights.</li>  <li style=""><b style="font-weight: 700">Communication Skills:</b> Excellent written and verbal communication skills. Ability to communicate technical concepts to non-technical audiences.</li>  <li style=""><b style="font-weight: 700">Problem-Solving Skills:</b> Ability to identify and resolve complex technical issues.</li>  <li style=""><b style="font-weight: 700">Team Player:</b> Ability to work effectively in a team environment.</li></ul><div style=""><br></div><div style=""><b style="font-weight: 700">Preferred Qualifications:</b></div><div style=""><br></div><ul>  <li style=""><b style="font-weight: 700">Experience with SaaS and GTM systems:</b> Experience integrating Salesforce with other SaaS and GTM systems, such as HubSpot,Outreach and Stripe.</li>  <li style=""><b style="font-weight: 700">Experience with data visualization tools:</b> Experience with Tableau, Power BI, or other data visualization tools.</li>  <li style=""><b style="font-weight: 700">Experience with Agile methodologies:</b> Experience working in an Agile environment.</li></ul>

Senior Salesforce Administrator

<div style="">Esper revolutionizes device management by redefining what it should be: a driver of business growth. With advanced and modern capabilities, automation replaces outdated workflows, re-provisioning becomes obsolete, and managing by exception transforms efficiency, resulting in increased efficiency, improves ROI, and bolsters security for device fleets of all sizes. Esper has been recognized as number 363 on Inc. Magazine's 2024 5000 fastest-growing private companies in America, and 133 on the 2024 Deloitte Technology Fast 500. Some of the world’s most innovative brands like Google, Doordash, Taco Bell, Clinical ink, SF 49ers, and Intelity rely on Esper to deliver exceptional device experiences. Esper partners with the leading mobile device hardware manufacturers, solution providers, and distributors globally.</div><div style=""><br></div><div style="">In this role you will contribute to a critical and highly-visible function within the Esper business.</div><div style="">You will be given the opportunity to autonomously deliver product features, write automation and improve security, scalability and stability of the platform. You will work with extraordinary talent to solve complex problems for both internal teams and external customers. If you’re excited to have a large impact on Esper and the device industry, you’ll find this role to be engaging, challenging, and full of opportunities to learn and grow.</div><div style=""><br></div><div style=""><b style="font-weight: 700">Why this role is unique</b></div><div style=""><br></div><div style="">You’ll be responsible for end to end implementation and maintenance of the features, fixes and enhancements to the platform.</div><div style="">Your contributions directly and immediately improve the experience of our customers</div><div style="">You get to work on cutting edge technologies</div><div style="">You’ll solve scalability problems that come with managing millions of devices</div><div style="">Each project you take up will increase the scope of your impact on the platform</div><div style="">What you’ll do</div><div style="">Write high quality, stable and test driven software</div><div style="">Actively reduce and keep a low bug count</div><div style="">Write clear and structured documentation, release notes and RCAs</div><div style="">Take ownership of the features, fixes and improvements to the the Esper Platform</div><div style="">Constantly communicate with stakeholders to keep them apprised of the progress and/or blockers</div><div style="">Work in an agile, high speed, collaborative startup environment to solve complex problems</div><div style=""><br></div><div style=""><b style="font-weight: 700">What we’re looking for</b></div><div style=""><br></div><div style="">1 - 3 years of experience in software engineering</div><div style="">Strong computer science fundamentals in data structures and algorithms</div><div style="">Experience in using any SCM in day to day development e.g git, mercurial etc</div><div style="">Experience in one or more modern programming languages e.g. go, python, nodejs, java etc</div><div style="">Experience in using web frameworks like Express, Django, Flask etc</div><div style="">Familiarity with object oriented programming and design patterns</div><div style=""><br></div><div style=""><b style="font-weight: 700">Preferred Qualifications</b></div><div style=""><br></div><div style="">Hands on coding experience in delivering production quality software</div><div style="">Familiarity with CI/CD workflows</div><div style="">Knowledge of deployment processes being used in the team and/or organization</div><div style="">Familiarity or experience in TDD or similar software development methodologies</div><div style="">Experience working in a startup or startup like environment</div><div style="">Hands on experience in deploying an application to production systems</div><div style="">Experience in building automation workflows using modern devops tools and languages</div>

Software Development Engineer (SDE ) - Cloud

<div style=""><b style="font-weight: 700">About The Company</b></div><div style=""><br></div><div style="">Esper revolutionizes device management by redefining what it should be: a driver of business growth. With advanced and modern capabilities, automation replaces outdated workflows, re-provisioning becomes obsolete, and managing by exception transforms efficiency, resulting in increased efficiency, improves ROI, and bolsters security for device fleets of all sizes. Esper has been recognized as number 363 on Inc. Magazine's 2024 5000 fastest-growing private companies in America, and 133 on the 2024 Deloitte Technology Fast 500. Some of the world’s most innovative brands like Google, Doordash, Taco Bell, Clinical ink, SF 49ers, and Intelity rely on Esper to deliver exceptional device experiences. Esper partners with the leading mobile device hardware manufacturers, solution providers, and distributors globally.</div><div style=""><br></div><div style=""><br></div><div style=""><b style="font-weight: 700">About the Role</b></div><div style=""><br></div><div style="">Are you a dynamic relationship builder with a passion for driving growth? We’re seeking a Partner Account Manager to support our ambitious expansion plans and strengthen relationships with key partners, including OEMs, ISVs, and Distributors. In this pivotal role, you’ll build on our past successes while identifying new opportunities to scale and establish impactful alliances.</div><div style=""><br></div><div style="">If you have a proven track record of managing channel and distributor relationships and experience with enterprise-level hardware and software deployments, we’d love to hear from you!</div><div style=""><br></div><div style=""><br></div><div style=""><b style="font-weight: 700">Why the Role is Unique</b></div><div style=""><br></div><div style="">This is not your typical partnership management role. We need someone with the agility and creativity of a startup mindset, paired with the expertise of managing high-value partnerships. You’ll play a vital role in building a portion of our channel revenue, forging new alliances across geographies, and driving impactful growth initiatives. Success in this role demands a strategic perspective on the evolving tech landscape and the ability to communicate the value of cutting-edge solutions.</div><div style=""><br></div><div style=""><br></div><div style=""><b style="font-weight: 700">What You'll be Doing:</b></div><div style=""><br></div><ul>  <li style="">Cultivating relationships with channel partners to build a robust and consistent pipeline of opportunities for our sales team.</li>  <li style="">Managing assigned partners, establishing strong connections with their sales teams, delivering product training, and collaborating closely—both in-person and virtually—to drive mutual success.</li>  <li style="">Strategically evaluating potential partnerships to ensure alignment with our revenue growth objectives and business priorities.</li>  <li style="">Advocating for our brand and solutions, while continuously identifying ways to add value to our partners and customers.</li></ul><div style=""><br></div><div style=""><b style="font-weight: 700">What We're Looking For</b></div><div style=""><br></div><ul>  <li style="">Partnership Management Expertise: Proven experience managing partnerships and enterprise relationships, with a history of establishing new channel relationships.</li>  <li style="">Industry Knowledge: Familiarity with hardware and software ecosystems and deep understanding of channel structures, including OEMs, ISVs, Resellers, VARs, MSPs, and System Integrators.</li>  <li style="">CRM Proficiency: Experience with Salesforce (or similar CRM platforms) and a commitment to impeccable data hygiene.</li>  <li style="">Strategic Discipline: Highly organized and proactive, with a laser focus on driving measurable results and maintaining accountability.</li>  <li style="">Collaboration &amp; Communication: Exceptional presentation and communication skills, executive presence, and the ability to work cross-functionally to achieve shared goals.</li>  <li style="">Channel Savvy: A deep understanding of channel and sales methodologies to optimize partnership outcomes.</li>  <li style="">Startup Agility: Comfortable with the fast-paced, ever-evolving demands of a startup environment, thriving under pressure while maintaining adaptability and focus.</li></ul><div style=""><br></div><div style="">This role is a hybrid role. Employees will be in the office at our Bellevue, WA location 3 days a week and remote 2 days a week.</div><div style=""><br></div><div style=""><br></div><div style=""><b style="font-weight: 700">Salary Band:</b></div><div style=""><br></div><div style="">$78,000 - &nbsp;$200,000 OTE&nbsp;</div><div style=""><br></div><div style=""><br></div><div style=""><b style="font-weight: 700">Perks &amp; Benefits</b></div><div style=""><br></div><ul>  <li style="">Medical, Dental, Vision 90% covered by the company</li>  <li style="">Life insurance</li>  <li style="">FSA (Medical &amp; Dependent)</li>  <li style="">401K with a company match that vests immediately</li>  <li style="">Pet insurance discount</li>  <li style="">Unlimited time off policy with a mandatory 2 weeks off (minimum)</li>  <li style="">Daily catered lunches</li>  <li style="">Wide variety of snacks in the office</li>  <li style="">Family Benefits: Maternity, Parental, Adoption, &amp; Surrogacy leave</li>  <li style="">Stand up desks with 36” curved widescreen monitors for each employee</li>  <li style="">Team hikes and other fun events (e.g. mini-golf, bowling, board game nights, trivia, outdoor events, etc.) on a monthly basis</li></ul><div style=""><br></div><div style=""><b style="font-weight: 700">Don’t meet every single requirement?</b></div><div style=""><br></div><div style="">Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification. At Esper, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.</div>

US Office

Partner Account Manager 

<div style="">Esper revolutionizes device management by redefining what it should be: a driver of business growth. With advanced and modern capabilities, automation replaces outdated workflows, re-provisioning becomes obsolete, and managing by exception transforms efficiency, resulting in increased efficiency, improves ROI, and bolsters security for device fleets of all sizes. Esper has been recognized as number 363 on Inc. Magazine's 2024 5000 fastest-growing private companies in America, and 133 on the 2024 Deloitte Technology Fast 500. Some of the world’s most innovative brands like Google, Doordash, Taco Bell, Clinical ink, SF 49ers, and Intelity rely on Esper to deliver exceptional device experiences. Esper partners with the leading mobile device hardware manufacturers, solution providers, and distributors globally.</div><div style=""><br></div><div style="">In this role you will contribute to a critical and highly-visible function within the Esper business. You will be given the opportunity to autonomously deliver the technical direction of the service, and the feature roadmap. You will work with extraordinary talent to design and implement architectural changes to the platform. If you’re excited to have a large impact on Esper and the device industry, you’ll find this role to be engaging, challenging, and full of opportunities to learn and grow.</div><div style=""><br></div><div style=""><b style="font-weight: 700">Why this role is unique</b></div><div style=""><br></div><div style="">You’ll be responsible for end to end implementation and maintenance of the features, fixes and enhancements to the platform.</div><div style="">Your contributions directly and immediately improve the experience of our customers</div><div style="">You get to work on cutting edge technologies</div><div style="">You’ll solve scalability problems that come with managing millions of devices</div><div style="">Each project you take up will increase the scope of your impact on the platform</div><div style=""><br></div><div style=""><b style="font-weight: 700">What you’ll do</b></div><div style=""><br></div><div style="">Write high quality, stable and test driven software</div><div style="">Actively reduce and keep a low bug count</div><div style="">Write clear and structured documentation, release notes and RCAs</div><div style="">Take ownership of the features, fixes and improvements to the the Esper Platform</div><div style="">Constantly communicate with stakeholders to keep them apprised of the progress and/or blockers</div><div style="">Work in an agile, high speed, collaborative startup environment to solve complex problems</div><div style="">Recommend and improve existing features</div><div style="">Build and manage deployment automation on supported cloud providers.</div><div style="">Perform design and code reviews.</div><div style="">Track and improve product or feature releases.</div><div style="">Improve platform or feature security, reliability and scalability by leading key initiatives.</div><div style=""><br></div><div style=""><b style="font-weight: 700">What we’re looking for</b></div><div style=""><br></div><div style="">Experience - 5+ yrs</div><div style="">Excellent written and verbal communication skills</div><div style="">Knowledge of CS fundamentals like Data Structures, Algorithms, OS and Networks</div><div style="">Experience in working on distributed and scalable systems and an understanding of their constraints and tradeoffs</div><div style="">Experience in in designing, developing and deploying at least one customer facing project</div><div style="">In depth knowledge of the technologies and processes being used in relevant projects</div><div style="">In depth knowledge of the design choices and architectural tradeoffs considers in relevant projects</div><div style="">Have a collaborative and iterative approach to problem solving</div><div style=""><br></div><div style=""><b style="font-weight: 700">Preferred Qualifications</b></div><div style=""><br></div><div style="">Experience in managing an application (or part of it) on any cloud provider e.g. AWS, GCP, Azure etc</div><div style="">Experience in building automation workflows.</div><div style="">Experience in database design for non trivial domain objects.</div><div style="">Knowledge of Android ecosystem and/or experience in developing Android Applications.</div>

Senior Software Development Engineer (Sr SDE 1) - Cloud

<div style="">Esper revolutionizes device management by redefining what it should be: a driver of business growth. With advanced and modern capabilities, automation replaces outdated workflows, re-provisioning becomes obsolete, and managing by exception transforms efficiency, resulting in increased efficiency, improves ROI, and bolsters security for device fleets of all sizes. Esper has been recognized as number 363 on Inc. Magazine's 2024 5000 fastest-growing private companies in America, and 133 on the 2024 Deloitte Technology Fast 500. Some of the world’s most innovative brands like Google, Doordash, Taco Bell, Clinical ink, SF 49ers, and Intelity rely on Esper to deliver exceptional device experiences. Esper partners with the leading mobile device hardware manufacturers, solution providers, and distributors globally.</div><div style=""><br></div><div style="">In this role you will contribute to a critical and highly-visible function within the Esper business.</div><div style="">You will be given the opportunity to autonomously deliver product features, write automation and improve security, scalability and stability of the platform. You will work with extraordinary talent to solve complex problems for both internal teams and external customers. If you’re excited to have a large impact on Esper and the device industry, you’ll find this role to be engaging, challenging, and full of opportunities to learn and grow.</div><div style=""><br></div><div style=""><b style="font-weight: 700">Why this role is unique</b></div><div style=""><br></div><div style="">You’ll be responsible for end to end implementation and maintenance of the features, fixes and enhancements to the platform.</div><div style="">Your contributions directly and immediately improve the experience of our customers</div><div style="">You get to work on cutting edge technologies</div><div style="">You’ll solve scalability problems that come with managing millions of devices</div><div style="">Each project you take up will increase the scope of your impact on the platform</div><div style="">What you’ll do</div><div style="">Write high quality, stable and test driven software</div><div style="">Actively reduce and keep a low bug count</div><div style="">Write clear and structured documentation, release notes and RCAs</div><div style="">Take ownership of the features, fixes and improvements to the the Esper Platform</div><div style="">Constantly communicate with stakeholders to keep them apprised of the progress and/or blockers</div><div style="">Work in an agile, high speed, collaborative startup environment to solve complex problems</div><div style=""><br></div><div style=""><b style="font-weight: 700">What we’re looking for</b></div><div style=""><br></div><div style="">1-3 years of experience in software engineering</div><div style="">Strong computer science fundamentals in data structures and algorithms</div><div style="">Experience in using any SCM in day to day development e.g git, mercurial etc</div><div style="">Experience in one or more modern programming languages e.g. go, python, nodejs, java etc</div><div style="">Experience in using web frameworks like Express, Django, Flask etc</div><div style="">Familiarity with object oriented programming and design patterns</div><div style=""><br></div><div style=""><b style="font-weight: 700">Preferred Qualifications</b></div><div style=""><br></div><div style="">Hands on coding experience in delivering production quality software</div><div style="">Familiarity with CI/CD workflows</div><div style="">Knowledge of deployment processes being used in the team and/or organization</div><div style="">Familiarity or experience in TDD or similar software development methodologies</div><div style="">Experience working in a startup or startup like environment</div><div style="">Hands on experience in deploying an application to production systems</div><div style="">Experience in building automation workflows using modern devops tools and languages</div>

Software Development Engineer (SDE 1 ) - Cloud

<div style="">Esper revolutionizes device management by redefining what it should be: a driver of business growth. With advanced and modern capabilities, automation replaces outdated workflows, re-provisioning becomes obsolete, and managing by exception transforms efficiency, resulting in increased efficiency, improves ROI, and bolsters security for device fleets of all sizes. Esper has been recognized as number 363 on Inc. Magazine's 2024 5000 fastest-growing private companies in America, and 133 on the 2024 Deloitte Technology Fast 500. Some of the world’s most innovative brands like Google, Doordash, Taco Bell, Clinical ink, SF 49ers, and Intelity rely on Esper to deliver exceptional device experiences. Esper partners with the leading mobile device hardware manufacturers, solution providers, and distributors globally.</div><div style=""><br></div><div style="">We are seeking a talented Senior Product Manager with experience in MDM (Mobile Device Management), DevOps, IoT, or device-side solutions. The ideal candidate is a self-starter with 4-7 years of experience in product management, capable of identifying problems, driving solutions, and getting things done in a dynamic environment. This is a critical role that offers the opportunity to directly influence the future of our platform and the device industry.</div><div style=""><br></div><div style=""><b style="font-weight: 700">Key Responsibilities</b></div><div style=""><br></div><div style=""><b style="font-weight: 700">Product Strategy and Roadmap:<br></b>Define and drive the product strategy for our platform services, aligning with company goals and market needs.</div><div style=""><b style="font-weight: 700">Customer-Centric Approach:<br></b>Engage deeply with customers to understand their needs and pain points, ensuring the delivery of impactful and innovative solutions.</div><div style=""><b style="font-weight: 700">Collaboration Across Teams:<br></b>Work closely with engineering, design, and other stakeholders to develop and prioritize product requirements, balancing business objectives and technical feasibility.</div><div style=""><b style="font-weight: 700">Problem Solving:<br></b>Identify key challenges in the product lifecycle and proactively develop actionable solutions.</div><div style=""><b style="font-weight: 700">Data-Driven Decision Making:<br></b>Use data and customer insights to continuously refine and improve the product offering, focusing on measurable outcomes.</div><div style=""><b style="font-weight: 700">Execution and Delivery:<br></b>Oversee the end-to-end development and launch of features, ensuring timely delivery and high-quality outcomes.</div><div style=""><b style="font-weight: 700">Industry Expertise:<br></b>Stay informed about trends in MDM, DevOps, IoT, and device management to position Esper as a leader in the space.</div><div style=""><br></div><div style=""><b style="font-weight: 700">What We’re Looking For</b></div><div style=""><br></div><div style=""><b style="font-weight: 700">Experience:<br></b>4-7 years of product management experience, preferably in MDM, DevOps, IoT, or device-side solutions.</div><div style=""><b style="font-weight: 700">Skills:<br></b>Strong problem-solving abilities, excellent communication skills, and a proven track record of delivering impactful products.</div><div style=""><b style="font-weight: 700">Self-Starter:<br></b>Highly motivated and proactive with a results-driven mindset.</div><div style=""><b style="font-weight: 700">Technical Acumen:<br></b>Familiarity with cloud platforms, distributed systems, or device ecosystems is a plus.</div><div style=""><b style="font-weight: 700">Collaboration:<br></b>Ability to work effectively in cross-functional teams and manage diverse stakeholders.</div><div style=""><br></div><div style=""><b style="font-weight: 700">Nice to Have</b></div><div style=""><br></div><div style="">Familiarity with IoT ecosystems or MDM platforms.</div><div style="">Experience with agile development processes.</div><div style="">Knowledge of compliance and regulatory constraints in device management.</div><div style="">Exposure to DevOps tools and methodologies.</div><div style=""><br></div><div style="">If you are passionate about creating impactful products in a high-growth environment and meet the above qualifications, we would love to hear from you! Please submit your resume and a brief overview of your relevant experience.</div>

Senior Product Manager

<div style="">Esper revolutionizes device management by redefining what it should be: a driver of business growth. With advanced and modern capabilities, automation replaces outdated workflows, re-provisioning becomes obsolete, and managing by exception transforms efficiency, resulting in increased efficiency, improves ROI, and bolsters security for device fleets of all sizes. Esper has been recognized as number 363 on Inc. Magazine's 2024 5000 fastest-growing private companies in America, and 133 on the 2024 Deloitte Technology Fast 500. Some of the world’s most innovative brands like Google, Doordash, Taco Bell, Clinical ink, SF 49ers, and Intelity rely on Esper to deliver exceptional device experiences. Esper partners with the leading mobile device hardware manufacturers, solution providers, and distributors globally.</div><div style=""><br></div><div style="">We are seeking a highly skilled and hands-on Lead Product Designer who can dive deep into complex problem areas, align stakeholders, and deliver innovative solutions. The ideal candidate will have the technical acumen to understand the nuances of our industry, lead projects independently, and mentor other designers to elevate the overall design function. This role offers a unique opportunity to shape the future of our platform and make a significant impact on our customer experience.</div><div style=""><br></div><div style=""><b style="font-weight: 700">Key Responsibilities</b></div><div style=""><br></div><div style=""><b style="font-weight: 700">Design Leadership:<br></b>Lead the end-to-end design process for key projects, from discovery to delivery, ensuring high-quality outcomes.</div><div style=""><b style="font-weight: 700">Problem Solving:<br></b>Dive deep into user pain points, define problems clearly, and develop innovative and practical solutions.</div><div style=""><b style="font-weight: 700">Cross-Functional Collaboration:<br></b>Partner closely with product managers, engineers, and other stakeholders to ensure designs are aligned with business goals and technically feasible.</div><div style=""><b style="font-weight: 700">Mentorship:<br></b>Guide and support other designers, providing constructive feedback and fostering a culture of continuous learning and excellence.</div><div style=""><b style="font-weight: 700">Stakeholder Alignment:<br></b>Effectively communicate design decisions and rationale to stakeholders, building consensus and driving alignment across teams.</div><div style=""><b style="font-weight: 700">User Research and Testing:<br></b>Conduct user research and usability testing to validate design concepts and iterate based on feedback.</div><div style=""><b style="font-weight: 700">Design System Contribution:<br></b>Enhance and maintain the design system to ensure consistency and scalability across the platform.</div><div style=""><b style="font-weight: 700">Industry Expertise:<br></b>Stay informed about trends in MDM, DevOps, IoT, and device management to bring fresh perspectives to the design process.</div><div style=""><br></div><div style=""><b style="font-weight: 700">What We’re Looking For</b></div><div style=""><br></div><div style=""><b style="font-weight: 700">Experience:<br>5-7 </b>&nbsp;years of product design experience, with at least 2 years in a lead or senior role.</div><div style=""><b style="font-weight: 700">Hands-On Expertise:<br></b>Proficient in design tools such as Figma, and other design tools, and capable of producing high-quality wireframes, prototypes, and visual designs.</div><div style=""><b style="font-weight: 700">Problem-Solving Skills:<br></b>Strong ability to identify and address user and business challenges effectively.</div><div style=""><b style="font-weight: 700">Technical Acumen:<br></b>Familiarity with the technical aspects of MDM, IoT, or DevOps industries.</div><div style=""><b style="font-weight: 700">Leadership:<br></b>Demonstrated ability to lead and mentor a team of designers, fostering collaboration and innovation.</div><div style=""><b style="font-weight: 700">Communication:<br></b>Excellent verbal and written communication skills, with the ability to present ideas and influence stakeholders.</div><div style=""><b style="font-weight: 700">Adaptability:<br></b>Comfortable working in a fast-paced environment, managing multiple projects and priorities.</div><div style=""><br></div><div style=""><b style="font-weight: 700">Nice to Have</b></div><div style=""><br></div><div style="">Experience designing for enterprise or SaaS platforms.</div><div style="">Knowledge of design systems and best practices for scalability.</div><div style="">Familiarity with IoT ecosystems or device-side solutions.</div><div style="">Experience conducting workshops or design sprints with cross-functional teams.</div><div style="">Exposure to front-end development frameworks (e.g., React, Angular) or basic coding skills.</div><div style=""><br></div><div style="">If you are passionate about creating innovative designs and mentoring a team in a high-growth environment, we would love to hear from you! Please submit your resume and portfolio showcasing your relevant work.</div>

Lead Product Designer

<div style="">Esper revolutionizes device management by redefining what it should be: a driver of business growth. With advanced and modern capabilities, automation replaces outdated workflows, re-provisioning becomes obsolete, and managing by exception transforms efficiency, resulting in increased efficiency, improves ROI, and bolsters security for device fleets of all sizes. Esper has been recognized as number 363 on Inc. Magazine's 2024 5000 fastest-growing private companies in America, and 133 on the 2024 Deloitte Technology Fast 500. Some of the world’s most innovative brands like Google, Doordash, Taco Bell, Clinical ink, SF 49ers, and Intelity rely on Esper to deliver exceptional device experiences. Esper partners with the leading mobile device hardware manufacturers, solution providers, and distributors globally</div><div style=""><br></div><div style="">As a member of the Frontend team, you will influence how we build individual features. You will take ownership of end-to-end product quality that will help make our customer-facing components reliable and performant. You will work closely with the Cloud, Android, Design, and Marketing team to drive the development from the concept stage to the launch stage. If you’re excited to have a large impact on Esper and the device industry, you’ll find this role to be engaging, challenging, and full of opportunities to learn and grow.</div><div style=""><br></div><div style="">Why this role is unique</div><div style=""><br></div><div style="">You’ll be responsible for end-to-end implementation and maintenance of the features, fixes, and enhancements to the platform.</div><div style="">Your contributions directly and immediately improve the experience of our customers</div><div style="">You get to work on cutting-edge technologies</div><div style="">Each project you take up will increase the scope of your impact on the platform</div><div style="">What you’ll do</div><div style="">Work closely with Product and Engineering teams to advance the usability and experience.</div><div style="">Take ownership of frontend technologies in our stack, with a mindset that prioritizes security, resilience, and iteration speed.</div><div style="">Drive the implementation of public-facing API services for UI and CLI.</div><div style="">Champion metrics driven approach to drive critical architectural and strategic changes.</div><div style="">Communicate with other teams across multiple time zones to drive and coordinate changes.</div><div style="">Work in an agile, high speed, collaborative startup environment to solve complex problems</div><div style="">Have a shift left attitude to problem solving by identifying and solving problems during the ideation, design, and prototyping phases.</div><div style="">Become the Subject Matter Expert(SME) for the UI Team</div><div style=""><br></div><div style="">What we’re looking for</div><div style=""><br></div><div style="">5+ YOE</div><div style="">Experience in designing, developing, and releasing at least one customer-facing project.</div><div style="">Expert knowledge of RESTful API design and implementation using API spec files.</div><div style="">In-depth knowledge of the technologies and processes being used in past projects.</div><div style="">Hands-on experience with any modern UI frameworks like React.js.</div><div style="">Strong proficiency in React Hooks for state management and component lifecycle in React applications.</div><div style="">Thorough understanding and practical usage of ES6 features, including async/await, promises, and functional JavaScript concepts.</div><div style="">Proficiency in Jest for and React Testing Library for unit testing.</div><div style="">Experience with Redux Toolkit for state management in React applications.</div><div style="">Strong understanding and implementation experience with TypeScript.</div><div style="">Solid understanding of HTML5 - Forms, SVG, Semantic elements.</div><div style="">Proficiency in CSS3 such as Flexbox, Grid, Media queries for layout design.</div><div style="">Experience with version control systems like Git &amp; conflict resolution, cherry-picking strategies.</div><div style="">Knowledge of Styled Components and SCSS for styling React components.</div><div style="">Excellent written and verbal communication skills.</div><div style=""><br></div><div style="">Preferred Qualifications</div><div style=""><br></div><div style="">Experience in TypeScript, React.js and Redux (Toolkit).&nbsp;</div><div style="">Experience in Node.js</div><div style="">Experience with software designing skills, alignment with web concepts of accessibility, adherence to semantic tags, etc.</div><div style="">Experience in ElectronJS (Used for building Desktop applications).</div><div style="">Experience in android is a plus</div>

Senior Software Development Engineer  1 - UI

<div style="">In this role you will contribute to a critical and highly-visible function within the Esper business. You will be given the opportunity to autonomously deliver the technical direction of the service, and the feature roadmap. You will work with extraordinary talent to deliver end to end features, improve platform quality and be a technical leader. If you’re excited to have a large impact on Esper and the device industry, you’ll find this role to be engaging, challenging, and full of opportunities to learn and grow.</div><div style=""><br></div><div style="">Why this role is unique</div><div style=""><br></div><ul>  <li style="">You’ll be responsible for end to end implementation and maintenance of the features, fixes and enhancements to the platform.</li>  <li style="">Your contributions directly and immediately improve the experience of our customers</li>  <li style="">You get to work on cutting edge technologies</li>  <li style="">You’ll solve scalability problems that come with managing millions of devices</li>  <li style="">Each project you take up will increase the scope of your impact on the platform</li></ul><div style=""><br></div><div style="">What you’ll do</div><div style=""><br></div><ul>  <li style="">Improve Esper Platform by planning, recommending and executing strategic projects.</li>  <li style="">Use metrics and data to provide insights on customer usage, bottlenecks, future requirements, security and scalability of the platform.</li>  <li style="">Create standards, guidelines, sample projects, demos to influence engineering teams to write stable, secure, maintainable and quality code.</li>  <li style="">Work with distributed teams to drive changes, write RCAs and coordinate resolution for production incidents.</li>  <li style="">Objectively assess new technologies, tools, frameworks and design patterns for adoption into Esper Platform.</li>  <li style="">Become the Subject Matter Expert(SME) for the Platform SRE team.</li>  <li style="">Responsible for all the SRE tasks in performance testing, API test automation</li>  <li style="">Responsible for all the SRE tasks maintaining the Kubernetes clusters, Automations</li>  <li style="">Responsible for release related tasks</li></ul><div style=""><br></div><div style="">What we’re looking for</div><div style=""><br></div><ul>  <li style="">5+ YOE.</li>  <li style="">Hands on experience in building and managing cloud systems on one or more providers e.g. AWS, GCP, Azure etc</li>  <li style="">Knowledge of CS fundamentals like Data Structures, Algorithms, OS and Networks</li>  <li style="">Experience in in designing, developing and deploying at least one customer facing project</li>  <li style="">Hands on knowledge of scripting or any modern programming languages.</li>  <li style="">Experience in developing and deploying on UNIX/Linux based systems.</li>  <li style="">Hands-on experience in performance optimization using multiple metrics.</li>  <li style="">Hands-on experience in microservices and container technologies like Docker, Kubernetes, OpenShift etc.</li>  <li style="">Understanding of best security practices for implementing IAC, automation and CI/CD workflows.</li>  <li style="">Experience in Jenkins, Buildkite.</li>  <li style="">Knowledge on Performance testing and Automation testing.</li></ul>